Catherine Gu Email & Phone Number

Atlanta, GA, US

Atlanta, GA, US

Alpharetta, GA

Alpharetta, GA

Marietta, GA

• Led customer feedback handling process, including initiation, investigation, and resolution of customer complaints
• Developed and implemented corrective and preventative actions based on complaint investigation results, audit findings, and non-conformances as required
• Tracked and trended customer complaints against key performance indicators for management review
• Developed and updated procedures, work instructions, and forms for quality assurance related activities (customer feedback and complaint handling, DMR creation and maintenance, NCR and deviation processing, special.
• Maintained risk management documentation (Clinical Use Hazards Analysis, DFMEA and associated evidence of mitigation, Risk Management Plan)
• Coordinated Controlled Environment Room (CER) monitoring and developed control charts for viable/non-viable particle count

Atlanta, GA

• Mentored high school students to help them develop year-long STEM-focused projects
• Scheduled bi-weekly video call sessions to ensure progress on projects
• Encouraged students to pursue careers in STEM-related fields

Atlanta, GA

• Assisted with product development for medical device design firm
• Contacted vendors for quotes, manufacturing feasibility, and material specifications for new medical device designs
• Compiled information from FDA Total Product Life Cycle database and MAUDE reports for product development engineers
• Participated in quality control and risk management documentation process

Atlanta, GA

• Advised five student groups on forming appropriate business theses, designing proper experiments, and conducting customer discovery to encourage entrepreneurship
• Graded and provided constructive criticism for weekly presentations

Greater Atlanta Area

• Led low-ground team-building initiatives with groups of up to 80 participants.
• Facilitated and ensured safety of five to ten participants on high ropes course lasting up to two hours.

Atlanta, GA

• Graded quizzes and exams 1-2 times a month

Atlanta, GA

• Graded quizzes and exams 1-2 times a month

Atlanta, GA

• As Senior TA
• Facilitated brainstorming with seven student groups of 3-4 students each to develop innovative solutions to product design flaws
• Graded 14 project notebooks 3 times a semester to ensure proper documentation of design process
• Supervised 3 junior TAsAs SolidWorks TA
• Hosted weekly SolidWorks help sessions to provide additional instruction to students
• Graded weekly SolidWorks assignments

Beijing, China And Atlanta, GA

• Conducted full year of research as one of nine students selected from 36 applicants
• Participated in summer research rotation with Chinese students at Peking University in Beijing, China

Houston, TX

• Conducted market and process research in biogas, methanol, and natural gas industries and identified multiple process points to utilize continuous gas analyzers and gas chromatographs
• Compiled list of potential customers across multiple industries and presented research to internal sales teams
• Created product training materials for international sales teams and developed a project tracking tool

Marietta, GA

• Assisted with spinal implant and surgical instrumentation product development
• Worked with cross-functional partners to create designs, CAD models, and drawings to implement implant and instrument designs that were manufacturable and easily inspected for quality compliance
• Designed and executed test protocols for design verification and performance evaluation
• Ensured consistency between SolidWorks PDM system and MasterControl document control system
• Conducted tolerance stack-ups and FEA analyses to evaluate feasibility of new and updated implant and instrument designs

Bachelor Of Science (Bs), Biomedical Engineering

Activities and Societies: AEMB (Biomedical Engineering Honor Society), Asian American Student Association, China Care Club, Connect with.

Minor In Engineering & Business

Activities and Societies: 2013 - 2014 Interface T&M Capstone Project; 2014 International Experience (Belgium, France, Germany)

Education record