- Coordinate training logistics: schedule sessions, set up in Workday Learning LMS.- Manage participant communications: update schedules, materials, and program updates.- Liaise with vendors for event prep: secure participant lists, confirm attendance post-event, and maintain attendance records in LMS.- Support Talent Development: respond to inquiries via general mailbox and Service Now tickets.- Administer Workday Learning Courses and manage educational reimbursement requests, ensuring policy compliance.

- Collaborated with a cross-functional team to create and deliver high-quality eLearning modules.- Developed interactive modules using Articulate Storyline 360.- Refined and edited voice-over audio with Adobe Audition; performed basic image editing with Adobe Photoshop.- Evaluated peers' eLearning modules and provided constructive feedback.- Revised eLearning courses based on feedback from peers, project manager, and clients.- Advised clients on eLearning best practices for optimal learning outcomes.- Updated eLearning modules to reflect new information and processes.- Researched and evaluated emerging eLearning tools and trends.

- Applied ADDIE model for training development.- Collaborated with SMEs and conducted topic research to develop curriculum.- Created detailed storyboards for each learning module.- Developed interactive learning experiences using Articulate Rise and Storyline 360.- Produced training materials and resources for instructor-led training.- Enhanced learning experiences with multimedia elements like voice-over and video.- Improved learning experiences based on stakeholder feedback.- Managed and updated the learning management system.- Revamped onboarding program using hybrid model; instructor-led and eLearning modules.- Redesigned and maintained the Training Hub page on internal SharePoint site.

- Conducted and compiled in-depth research on project management, emotional intelligence, and time management to develop training curriculum- Developed interactive courses using the rapid eLearning authoring tool Articulate Rise.- Designed graphic elements to include in eLearning using Canva.- Evaluated and improved courses based on stakeholder feedback.- Conducted training program research for the VP of Human Resources.