Media Director
CurrentNovartis (current)• Delivers marketing personalization at scale through multi-channel media campaigns• Manages tactical activation of audiences utilizing 1st, 2nd & 3rd party data sources across digital channels to advance new patient acquisition• Scales CRM first party data using retargeting & modeling to maximize customer value and engagement• Collaborates closely with analytics team to measure campaign performance against custom KPIs, and utilizes data-driven insights for optimizations & testing to advance client directives• Team lead of both consumer and physician targeted campaigns, with a personal vested interest in the growth of my team through a strengths-based, values-driven leadership approachUScellular (Feb. 2021 - Feb. 2022)• Led digital investment strategy, tactical activation & holistic measurement across digital, social & search campaigns• Drove advancement of current customer retention campaigns utilizing CRM inputs through optimal digital channel tactical recommendation & testing of CRM data on new digital platforms• Built first-to-market integrated custom content program “Fairness in Wireless” across multiple publishers which exceeded CTR benchmarks by 25% and page views benchmarks by 300%• Led reporting deliverables utilizing data-driven insights to apply successful optimizations across five lines of business