Catherine E. Ingram Email and Phone Number
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I am a seasoned professional with over two decades of extensive experience in the library/local government sector. My passion and commitment to this field have allowed me to specialize in various aspects, particularly the technological components of libraries. As an accomplished leader, I've had the privilege of managing and mentoring diverse teams. This journey has been marked by a consistent commitment to fostering career growth and maintaining a high standard of excellence, all while effectively managing budgets and resources.Throughout my career, my primary focus has been on driving efficiency and implementing customer-centric policies, with an unwavering commitment to excellence. I find great joy in training and empowering staff to make customer-centric decisions while serving a community. One of my most significant accomplishments was supervising a $1.5M renovation project while serving as an assistant director of public services. This endeavor involved enhancing resources and spaces, eliminating outdated information, and ensuring we provided the necessary resources for our community's needs.My passion for community service extends beyond library management, as I've been actively involved in several initiatives and presentations aimed at improving public services. These experiences include participating in panels, volunteering for community events, and presenting on topics related to library services.With a Masters of Library Science from Indiana University Bloomington and a Bachelor of Arts in English from the University of Iowa, I am dedicated to both the technical and educational aspects of my field. I am always eager to take on new challenges, especially in areas of project management, technology, and community-focused library services. I am committed to delivering exceptional results and my passion for making a meaningful impact to future endeavors. If you'd like to connect or discuss potential opportunities, please feel free to contact me through LinkedIn or at catheringram@gmail.com.- - - - - - - - - -"If you don’t like change, you are going to like irrelevance even less.” ~General Shinseki
Cedar Park Public Library
View- Website:
- cedarparktexas.gov
- Employees:
- 303
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Assistant Library DirectorCedar Park Public LibraryCedar Park, Tx, Us -
Assistant Library DirectorCedar Park Public Library Nov 2017 - PresentCedar Park, Texas*Directed library initiatives, focusing on efficiency and customer-centric policies, which involved training and empowering staff to make customer-centric decisions while serving 20K+ library users*Guided 5 program staff in developing a broader range of programs as we transitioned to a new 46K square foot facility, designed to accommodate the expansion of programming and services*Participated in a panel presentation alongside 3 other panelists, showcasing expertise and answering audience questions about the process of researching and selecting the best Integrated Library System (ILS) provider*Enacted COVID safety measures, enhancing remote technology for online services and curbside pickups, reallocated the budget for digital resources, and ensuring staff employment through public building closure -
Youth Services LibrarianLeander Public Library May 2017 - Nov 2017Leander, Tx -
Assistant Director Of Public ServicesElmhurst Public Library Feb 2012 - Mar 2016Elmhurst, Il*Supervised a $2M renovation, which involved enhancing resources and spaces to ensure they were up-to-date, removing outdated information, and providing the necessary resources the community needed*Developed a strategic five-year plan that outlined the library's evolution and response to changes, defining KPIs and return on investment (ROI), establishing the mission, vision, values, and goals*Oversaw the operations of the Adult Services Department, including managing a staff of 25, collaborating on large-scale initiatives, and leading budget reallocations, writing and revising numerous policies and procedures *Directed the transition of the Integrated Library System from an 88-library consortium to becoming a standalone facility, and led a revitalizing project by eliminating outdated resources and transitioning to digital materials *Revamped the staffing model implementing more flexible cross-training strategies and desk scheduling to better align service priorities with patron demands and provide a more holistic service to the community
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Head Of Adult ServicesElmhurst Public Library Jan 2006 - Feb 2012*Managed an $800K materials budget within a library recognized as one of the top five-star libraries in the country, catering to a diverse age group from high school students age 14 to senior citizens*Managed a staff of 24 members, including librarians, volunteers, data analysts, IT specialists, and operations and planning professionals, to drive successful project execution and maximize ROI for community-wide initiatives*Supervised the execution of community projects by partnering with businesses, museums, colleges, government organizations, and entertainment entities, including 1-2 large-scale projects per year and 15+ monthly projects & program*Coordinated a variety of additional adult services to serve a community of 34K library users, including reference and readers' advisory, technology help, and support in connecting with community resources
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Assistant Head Of Adult ServicesElmhurst Public Library May 2002 - Jan 2006*Played a major role in technology planning for the new building*Directed many aspects of the move to a new building*Updated public and staff on building construction via original photos and writing*Oversaw the development of a technology and programming curriculum *Hire, trained, managed and evaluated pages in the Adult Services department*Provided excellent reference service*Managed multiple areas of the collection *Served as webmaster for the entire Library*Taught technology classes to the public and staff*Negotiated and purchased online databases*Researched and made recommendations for many technology purchases
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Internet & Reference LibrarianElmhurst Public Library Mar 2000 - May 2002*Developed a website which provided information about our new building referendum (which passed)*Answered patron questions during regular shifts on a challenging reference desk*Collaborated with all library departments to update the Library’s website on a regular basis*Sole technology instructor*Exponentially grew size and use of Library’s website*Participated in a usability improvement group for the 88 member library consortium webpac.
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ParticipantSynergy: The Illinois Library Leadership Initiative 2009 Apr 2009 - Oct 2009Synergy: The Illinois Library Leadership Initiative is the statewide library community's proactive movement to recruit and nurture future Illinois library leaders. Objectives include self-assessment; discovering and developing personal values; identifying the local, state and global environment; fostering and expanding skills and tools for personal, professional and positional leadership; creating a cohort group; establishing mentoring relationships; and developing a vision of and beyond the field of librarianship.
Catherine E. Ingram Skills
Catherine E. Ingram Education Details
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Master Of Library & Information Science - Mlis -
English Language And Literature, General -
West Chicago Community High School District 94
Frequently Asked Questions about Catherine E. Ingram
What company does Catherine E. Ingram work for?
Catherine E. Ingram works for Cedar Park Public Library
What is Catherine E. Ingram's role at the current company?
Catherine E. Ingram's current role is Assistant Library Director.
What is Catherine E. Ingram's email address?
Catherine E. Ingram's email address is ci****@****xas.org
What is Catherine E. Ingram's direct phone number?
Catherine E. Ingram's direct phone number is +163083*****
What schools did Catherine E. Ingram attend?
Catherine E. Ingram attended Indiana University Bloomington, University Of Iowa, West Chicago Community High School District 94.
What skills is Catherine E. Ingram known for?
Catherine E. Ingram has skills like Library Science, Library, Books, Collection Development, Information Literacy, Library Instruction, Public Libraries, Library Research, Library Management, Virtual Reference, Electronic Resources, Reference.
Who are Catherine E. Ingram's colleagues?
Catherine E. Ingram's colleagues are Herschel Austin, Kayla Meyer, Patrick Acosta, Raymond Kiger, April Mason, Clayton Potter, Jason Roberts.
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