Catherine Alexander Email & Phone Number

London, Gb

Reno, Nevada, Us

Leading a global team of sales, customer success and marketing experts who specialise in sharing science backed techniques that help commercial teams to smash their revenue targets.A player/coach, my team and I act as the catalyst for behaviour change - leading workshops that share proven techniques that elevate customer conversations and drive increased revenue across the sales cycle.

London, London, Gb

London, London, Gb

Transforming performance by changing the way people think, feel and behave at work and in life. Led dynamic, science backed workouts to help individuals and leaders explore alternative solutions to their day to day business challenges. I facilitated conversations and provided solutions to challenges in everything from feedback and coaching through to creating a diverse and ethical team culture. Recruited, onboarded and provided continuous learning and development for a global network of >300 Mindgym coaches. Developed, tested and trained all coaches a rigorous, research backed facilitation technique. This ensured all coaches delivered workshops that set every participant up to successfully embed new behaviours and tactics into their work.

London, London, Gb

Mind Gym transforms performance by changing the way people think, feel and behave at work and in life. By helping them to flourish, then the businesses they work in will flourish too. We do this uniquely by combining the most recent behavioural psychology with the latest consumer marketing techniques, so our solutions always appeal most to the individual and have business impact.Customer Success played a key role in the expansion and retention of our global client base. Responsible for the full client lifecycle, my team found and highlighted white space opportunities and either lead or co-led expansion conversations. CS were the lynchpins in client delivery and execution. My team managed meticulous planning, resourced inspiring coaches to start the learning process and co-created reinforcement tools and nudges to ensure that the behaviour change started in the workshops became embedded in BAU.SpecialtiesBite-sized learning, Global development programmes, Learning and development, Talent management, Performance management, Customer service, Employee engagement, Graduate onboarding, Management development, Innovation, Change management, Internal communication

Supporting and growing the membership within the 4 trade associations of the PPMA group - PPMA, BARA, UKIVA and PMMDA.

London, Gb

Promoted benefits of RICS accreditation to traditional member firms and applicants.Designed and delivered an engagement campaign to expand the membership outside traditional surveying roles I supported individuals and organisations to decipher their membership options and provided customised support as they progressed through all stages of the 5 main routes to membership.Achieved year on year membership growth and had a 92% success rate of applicants.

London, Gb

Delivered over 200 profile raising and profitable events per annum. The event portfolio included a diverse conference program, gala dinners, networking events and award ceremonies.Secured industry leading organisations as event sponsors and partners, delivering commercial and educational benefits to all parties. Strategic planning of event and conference content to ensure members’ learning needs were met and their customer experience expectations were exceeded.Ensured the delivery of all events to budget, business objectives and corporate standards.Responsible for the design and delivery of event marketing campaigns, which included the appointment and management of external agencies when appropriate.