Catherine Knapp work email
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Catherine Knapp personal email
Catherine Knapp phone numbers
I’m a strategist, problem solver, and innovator with a proven ability to shape global policies and execute solutions that drive business success. At both Nextdoor and Tripadvisor, I’ve led the charge to create and systematize safe, trustworthy environments—critical for companies navigating the complexities of user-generated content, company values, and the integrity of customer interactions. With deep experience in global, cross-functional collaboration, I excel at building, scaling, and mentoring teams—whether it’s leading large global groups or providing hands-on guidance to smaller, high-potential teams. My work is rooted in fostering environments where safety, trust, and innovation fuel operational success and business growth.
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Head Of Trust And SafetyGodaddyBoston, Ma, Us
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Head Of Trust & Safety, Head Of CommunityNextdoor Dec 2020 - PresentSan Francisco, California, UsLeading efforts to create a safe and trusted global community for Nextdoor neighbors. I oversee and execute scalable operations across key areas such as content moderation and fraud detection, ensuring a secure and welcoming platform. As a values-driven leader, I guide and support a diverse, dynamic team, fostering growth and development. Collaborating cross-functionally, I focus on enhancing abuse detection systems, analytics, and internal moderation tools, while shaping enforceable, scalable policies. In 2024, I expanded my role to lead the Community team, further driving impact and engagement across the platform. -
Vice President, Trust & SafetyTripadvisor Feb 2014 - Aug 2019Needham, Ma, UsBuilt a world-class Trust & Safety team of 50+ professionals across seven global offices, along with an outsourced team of over 200 agents in Romania, Portugal, and the Philippines, supporting 28 languages. Led global content operations across 43 markets, overseeing a database of 760 million reviews viewed by 490 million monthly users.Drove key AI-based initiatives to automate user-generated content moderation processes, significantly enhancing cost efficiency, quality, and scalability. My expertise spans operational optimization, strategic planning and execution, community building, policy development, and crisis management, all focused on creating safer, more trustworthy online experiences at scale." -
Sr. Director, Trust & SafetyTripadvisor Jun 2009 - Feb 2014Needham, Ma, Us
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Director, Trust & SafetyTripadvisor Feb 2007 - Jun 2009Needham, Ma, Us
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Senior Content Manager, Trust & SafetyTripadvisor Jul 2006 - Feb 2007Needham, Ma, Us
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Content Manager, Trust & SafetyTripadvisor Jun 2005 - Jul 2006Needham, Ma, Us
Catherine Knapp Education Details
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University At AlbanyEnglish
Frequently Asked Questions about Catherine Knapp
What company does Catherine Knapp work for?
Catherine Knapp works for Godaddy
What is Catherine Knapp's role at the current company?
Catherine Knapp's current role is Head of Trust and Safety.
What is Catherine Knapp's email address?
Catherine Knapp's email address is ck****@****oor.com
What is Catherine Knapp's direct phone number?
Catherine Knapp's direct phone number is +161725*****
What schools did Catherine Knapp attend?
Catherine Knapp attended University At Albany.
Who are Catherine Knapp's colleagues?
Catherine Knapp's colleagues are Craig Wilkinson, Kyle Mercer, Ashton Duzi, Lisa Z, Dmitry Bragin, Lou Ponds, Kumar P.
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