Results-driven with experience in system modernization, process automation, and project management within the IT and administrative domains. Proven expertise in analysing and documenting systems, proposing and implementing innovative solutions, and collaborating cross-functionally to enhance operational efficiency. Proficient in using tools like Jira, Confluence, Trello, Microsoft Forms, Power Automate, and VBA. Adept at managing end-to-end project lifecycles, from requirements gathering and specification writing to testing and deployment in both Agile and Waterfall environments. Strong track record of driving improvements in onboarding, recruitment, asset management, and performance monitoring.Selected Key AchievementsImplemented and managed Talent Learning Management System. Product Owner for the Company LMS, bringing cybersecurity and data protection training from 0% to 97% compliance within 1 year. Established system flows for employee onboarding and training and set up new and existing training courses into the correct LMS format. Created user stories for API integration to automate the addition of new starters and removal of leavers, streamlining training and compliance processes. Gathered requirements for compliance reporting to divisional management, H&S and Board of Directors.Initiated, established, and maintained systems for H&S compliance. Liaised with the H&S advisor to set up systems for monitoring various H&S requirements, including input forms, training, and automated dissemination of information. Established and maintained Power Automate and Excel systems to provide BI reports, and initiate actions from responsible parties. Examples: Brought engineer inspections from 8% to 68% compliance and Toolbox Talk Training compliance from 40% to 85% in one year.Subcontractor Management System: Collaborated with Health & Safety (H&S) and Administration teams to gather requirements for a new subcontractor management system. Worked closely with the IT department to outline specifications, oversee development, and conduct testing of a comprehensive intranet-based system, including CRM functionalities and integration with finance systems. e.g. take-on vetting for 250 subcontractors from 0% to 100% and documentation compliance from 0% to 94%.