•Plan, implement and manage daily administrative operations, arrange schedules and meetings with vendors, customers, funding advisors and club members such as Mitacs, IRAP, and Rotary International.•Liaise and interact with customers to ensure their satisfaction and obey company policies. Resolve issues in all aspects including financial funding, accounts administration, policies establishment, invoices & service orders management, and complaints & conflicts handling, to improve customer experience and build mutually beneficial relationships between internals and publics.•Responsible for official documentation and medial controls in Public Relations, by conducting marketing researches, and updating company website & social media, generating Pitch Decks, and creating Special Events.•Interact with an executive team of all levels, including sales, marketing, customer service, and management to identify customer needs, analyze operational trends, coordinate project fulfillments in a timely manner, and set up business short-term & long-term goals.

• Communicated with students to resolve software (R, SAS, SPSS, JMP) questionsand adjust the interpretation error. Used statistical software to generate analysisreports to determine data model, distribution graphic, outliers and influentialpoints with interpretation.• Worked closely with corporate statistics department to develop and enhancedata analysis strategies.

•Assist teams in marketing research using CRM tools, eg. Salesforce to support sales and market campaign development, provide recommendations and insights to optimize business decisions.•Extract, Transform and Load (ETL) internal and external data to ExcelSpreadsheet, quickly performed data analysis, determine the target audience, finalize customer list, and create pre-campaign reports.•Perform statistical data analysis and industry research on corporates ranging from mid-large market capitalization. Interpret findings and analytics data to management, emphasize marketing trends and potential opportunities.