Chief Operating Officer, Chief Administrative Officer
Current•Plan, implement and manage daily administrative operations, arrange schedules and meetings with vendors, customers, funding advisors and club members such as Mitacs, IRAP, and Rotary International.•Liaise and interact with customers to ensure their satisfaction and obey company policies. Resolve issues in all aspects including financial funding, accounts administration, policies establishment, invoices & service orders management, and complaints & conflicts handling, to improve customer experience and build mutually beneficial relationships between internals and publics.•Responsible for official documentation and medial controls in Public Relations, by conducting marketing researches, and updating company website & social media, generating Pitch Decks, and creating Special Events.•Interact with an executive team of all levels, including sales, marketing, customer service, and management to identify customer needs, analyze operational trends, coordinate project fulfillments in a timely manner, and set up business short-term & long-term goals.
