Global Process Owner - Content Production
Current•Overhauled GTM (Go-To-Market) transformation of content production and creative services• All channels all media including Print, Digital, Web channel, SEO, PPC, email, social media Business and Content strategy, Reporting and Analytics, Store and Manage Content• Reduced content development agencies from 17 locally based to 2 global venders• Department interactions - IT, Compliance, Sourcing, Finance, MLR (Medical, Legal, Regulatory affairs) Corp TA’s, Regions, Marketing, Content Delivery Unit, Agency Onboarding• Works agile by setting requirements, tasks and priorities for the global development teams to ensure processes approved add business value that build or enhanced marketing solutions• Development of business processes including governance, escalation, roles and responsibilities for internal and external stakeholders• Managed global relationships with involved partners, agencies and stakeholders• Used positive engaging behaviours through leadership (patience, empathy, active listening) and mentoring (positivity, effective feedback, timely communication)• Passion for changing attitudes and beliefs using agile behaviour
