IT Trainer / Instructional Designer / Supporting a Global Financial ClientIT Trainer on the Corporate Solutions Account Training Program. This includes the creation of training presentations/documents, Quick Reference Guides, and course evaluation for 101 type classes. Additionally providing IT Training & Support for a major Global Financial Client. IT Training and Instructional Design of Reference Guides for applications running off an Oracle database that include OneView Projects… Show more IT Trainer / Instructional Designer / Supporting a Global Financial ClientIT Trainer on the Corporate Solutions Account Training Program. This includes the creation of training presentations/documents, Quick Reference Guides, and course evaluation for 101 type classes. Additionally providing IT Training & Support for a major Global Financial Client. IT Training and Instructional Design of Reference Guides for applications running off an Oracle database that include OneView Projects, OneView Financials, and 360Facility. Accomplishments: • IT Trainer for Market/CREM – CoStar Real Estate Management Tool• Designed the course and teach Market/CREM 101 once a month• Designed the course and teach Market/CREM 201 once a month• Monthly JLL wide Market/CREM Informational Call with different training topics each month• Development of Guides, Tiles, Links & Course Recordings for JPMC Training Portal• Global IT Trainer for all of EMEA & US 360Facility Courses that are specific to new Facility Managers, Engineers, and Vendors. • Global IT Trainer for all of EMEA & US OneView Projects (OVP) for Client• Global IT Trainer for all of EMEA & US OneView Financials (OVF) for Client• Instructional Designer and IT Trainer for 360Facility Maintenance designed for Facility Managers, Engineers and Vendors. Show less

Managed a team of six to eight developers.

Solution Operations: responsible for supporting and developing internal applications using a variety of programming skills. This included being available to handle client issues on a 24 hour basis. Strong understanding of relational database concepts utilizing Oracle and MS/SQL Server. Key point of contact for end users at the client site. Train incoming team members on infrastructure, procedures and organizational practices. Accomplishments: • Implemented a $6 million… Show more Solution Operations: responsible for supporting and developing internal applications using a variety of programming skills. This included being available to handle client issues on a 24 hour basis. Strong understanding of relational database concepts utilizing Oracle and MS/SQL Server. Key point of contact for end users at the client site. Train incoming team members on infrastructure, procedures and organizational practices. Accomplishments: • Implemented a $6 million internal Global Reporting Application• Selected to train in Germany as Accenture’s lead developer prior to implementation• Hyperion Essbase Developer • Lead Reports Developer independently responsible for the setup and configuration of all reporting applications at LSG SkyChefs from the development phase through implementation with reporting packages such as Oracle Discoverer, Oracle Forms/Reports, Crystal Reports, Hyperion Reports, and Alphablox Reports• Key contact for vendor selection process, required time management and interaction with IT vendors from Oracle, Hyperion, Cognos, and Alphablox Show less

Responsible for programming tasks related to software development and maintenance of existing systems. Effectively designed, developed, tested, and implemented new reports using Oracle Discoverer and Oracle Sales Analyzer. Responsible for Oracle Applications development in GL, AP, AR, PO, OE, INV, & FA. Oracle Admin level responsibilities included the creation and maintenance of system data security for Oracle Sales Analyzer and Discoverer Reporting. Develop detailed project implementation… Show more Responsible for programming tasks related to software development and maintenance of existing systems. Effectively designed, developed, tested, and implemented new reports using Oracle Discoverer and Oracle Sales Analyzer. Responsible for Oracle Applications development in GL, AP, AR, PO, OE, INV, & FA. Oracle Admin level responsibilities included the creation and maintenance of system data security for Oracle Sales Analyzer and Discoverer Reporting. Develop detailed project implementation work plans, monitor progress, and make necessary adjustments.Accomplishments:• Analyze and design software specifications for new and existing systems• Project Lead for multiple projects involving EDI data transfer & automating reporting processes• Generated Executive Discoverer reports critical for reconciliation to the General Ledger Show less

Provided all database management and SAP daily maintenance. Maintained Plant Equipment data integrity within PM module of SAP. Developed and continuously maintained MS Access Plant Equipment Database. Accomplishments:• Generated, tracked, and published all weekly and monthly charts/graphs using SAP Financial & Plant maintenance Operations data; Primary contact for on-site SAP Operations support• Assisted management in developing project schedules with Microsoft Project… Show more Provided all database management and SAP daily maintenance. Maintained Plant Equipment data integrity within PM module of SAP. Developed and continuously maintained MS Access Plant Equipment Database. Accomplishments:• Generated, tracked, and published all weekly and monthly charts/graphs using SAP Financial & Plant maintenance Operations data; Primary contact for on-site SAP Operations support• Assisted management in developing project schedules with Microsoft Project Scheduling Tool Show less

Provided SAP Technical Support to worldwide Compaq employees. Provided support for production batch schedules and systems issues related to SAP Worldwide Development. Trained incoming team members on infrastructure, procedures, and organizational practices.Accomplishments:• Accountable for analysis of various process and data problems related to Sales & Distribution, Production Planning, and EDI• Frequently interfaced with regional IT support and end users to identify and… Show more Provided SAP Technical Support to worldwide Compaq employees. Provided support for production batch schedules and systems issues related to SAP Worldwide Development. Trained incoming team members on infrastructure, procedures, and organizational practices.Accomplishments:• Accountable for analysis of various process and data problems related to Sales & Distribution, Production Planning, and EDI• Frequently interfaced with regional IT support and end users to identify and document problems, perform necessary data clean up, and propose solutions• Selected by management as a team member in Compaq’s SAP 3.1I Upgrade Implementation and Ashwin Batch Scheduler 3.61 Upgrade Show less