Catherine Middleton Faiop, Hlm Email and Phone Number

Assisting Office Managers to project manage improvements within their area of responsibility by reviewing how their office is operating and how effective that operation is.Ensure business is able to operate in the most effective and efficient way, reducing double handling, and confusion over responsibility for tasks. The office is the 'engine room'​ of an organisation, and if it is running efficiently, will enhance the overall operations of the business. It is essential therefore to undertake periodic reviews to ascertain whether the business is reaching its peak performance. OFFICE Dynamics Adelaide will work with management to assist business in achieving a high level of service to their customers.Request a meeting by sending an email to catherine@officedynamicsadelaide.com.au

I am proud to be a contributor to Executive Support Magazine, the leading training publication for senior and aspiring assistants and administrative professionals. The purpose of the magazine is to give administrative professionals worldwide – whatever their title or level within their company – an opportunity to develop their knowledge and skills. You can read my articles on the website here: (https://executivesupportmagazine.com/author/catherine-middleton/

Effective Document & Records Systems, consistently managed, are essential in keeping the wheels of business fully operational ensuring high level efficiencies are maintained. The cost of double handling information can be crippling in both time expended and budgetary impacts.. Executive Assistants need to be well trained on systems that are incorporated into the C-Suite, as the responsibility for conversion control and file management practices will come under their control.By undertaking an audit of work practices, any inconsistencies will be highlighted. Ideally creating a procedural manual will be an excellent tool when staff are either away or leave suddenly. Consistency of work will ensure productivity is not effected when situational change occurs.

Presenting at Executive Assistant forums on career advancement and promoting TIME TO THINK BIG! Choose the best Career and Life for YOU.

Job Ready informational workshops run on request, aimed at School leavers and those wishing to enter or re-enter the workforce.

I have published 4 books:TIME TO THINK BIG! Choose the Best Career & Life for YOUJob Hunting? Plan for SuccessSchools Out. where to from Here?The Publican's Daughter

Volunteer in a not for profit Advocacy & Service organisation

The Australian Institute of Office Professionals is the only national professional body for Office Professionals in Australia, people employed to carry out administrative roles in a professional capacity. Roles can include Managers, Team Leaders, Project Officers, Executive/Personal Assistants, Administrative Support Officers etc.The Institute is affiliated with similar professional associations for office professionals in the USA, UK, Asia, South Africa and New Zealand, and participates in the International Summit for Office Professionals held every two years.Our Vision is to be the leading organisation that provides pathways to educate, develop and mentor its members as office professionals.Our Statement of Purpose is to empower and promote excellence in the role of the office professional.

I was responsible for a number of projects:-1. Managing branch budget, monitoring monthly expenditure and creating reports for branch manager.2. Appointment of Mining Inspectors and Authorized Officers, under both the Mining Act and Mines and Works Inspection Act, including writing of Cabinet Submissions for these appointment to be approved by Cabinet.3.Fleet Manager for the branch, including leasing of replacement vehicles, ongoing maintenance, reconciliation of monthly charges, plus manage the ongoing record keeping for the fleet.4. Instrumental in implementation of a Quality Management System for management of records, both electronic and manual.

Contractual Position.1. Primarily supported the GM - diary management, project management, workflows.2. Supported the Business Development Team consisting of five other Directors3. Coordinated VIP visits for Federal Defence personnel, plus all stakeholders.Additional duty during my contract was to manage the Secretariat for the Space Working Group and affiliated committees.Achievements during my contract were:1. Initiated a revitalized records management system.2. Initiated a document control system3. Amalgamated multiple electronic filing systems into a unified system4. Established a document registration process5. Established a follow up system to ensure all deadlines for the BD team were met.

Responsible for managing the provision of a comprehensive and efficient Business Support Service to the Mining Regulation branch (30 staff).1. Team Leader of four administration staff including managing performance and professional development for that team.2. Provided executive support to the Branch Manager / Chief Inspector of Mines.3. Managed the Secretariat for the Strathalbyn Community Consultative Committee.Achievements:* Instigated full records management and document control systems within the Branch* Instigated fortnightly meetings for the administrative team* Build a strong working relationship within the team and more broadly, the branch.* Project managed the Ministerial Council of Minerals, Petroleum, Resources meeting held in Adelaide in 2005.* Established an Administrative Taskforce to consolidate processes and ensure greater efficiencies and control mechanisms were in place across the MER Agency.

Managed the Executive Office by supporting the Executive Director, plus two other Directors. I was responsible for the supervision and ongoing professional development of an Administrative Assistant.The overall operations of MER included over 200 staff located in two separate buildings within the CBD.

The EA reports directly to the CEO, whilst maintaining a close working relationship with two Ministerial offices, other Departmental Executives, Senior Managers, Commonwealth and State Government Senior Officials and private sector Executives.Responsibilities included:1. facilitating and coordinating Ministerial requests for information 2.liaising with Ministerial staff on issues relating to Ministerial requests, confidential, sensitive and urgent matters, appointments and meetings to ensure all requests and deadlines are met to maintain a positive corporate image3. ensuring the timely and accurate production of standard departmental reports or activities by using a follow up system that allows each report or activity to meet the respective deadline4.ensuring the provision of a timely, accurate and confidential work processing service to the CEO5. minute secretary to the M&E Management Committee – undertaking Quality Management projects on an ongoing basis as requested.

6 month Contract.The Executive Officer works together with the Program Manager (PM) to effectively manage the NGPAC Secretariat based within The Office of Energy (now Energy SA). liaise with all committee members to ensure accurate and timely information flows occurorganise and coordinate NGPAC Meetings held at various locations across Australiatravel intra and interstate as required to attend all meetings and record Minutesprepare, in conjunction with the Program Manager, all documentation for each meetingmaintain ‘Follow Up’ Schedule after each meeting , andmaintain procedures and records for the Committee, including monthly financial reports.