Catherine Flaherty Email & Phone Number

Milford, MA, US

Nashua, New Hampshire, United States

• Led and managed the North America Sales Operations with responsibilities for Go to Market (GTM) alignment, pipeline management, Quarterly Business Reviews (QBR’s), sales compensation planning and business analytics.
• Responsible for Go to Market planning, execution and delivery of territory, quota and compensation plans.
• Managed and led the forecast process, inspection and analytics to enable transparency of sales outcomes.
• Led the global quarterly business review process, content, rollout and communication.
• Prepared executive reporting and presentations for monthly and quarterly business reviews.

Hopkinton, Massachusetts

• Managed a global transformation program to drive process efficiencies, system improvements and organizational alignment for the Global Sales Incentive Compensation organization.
• Led cross functional engagements with key stakeholders to define the operational strategy, priorities, and outcomes to transform incentive compensation process, policy, and capabilities.
• Created a structure and cadence to measure overall program results through leadership engagement, program readouts, and key performance indicators throughout the incentive compensation lifecycle.
• Designed, sales compensation reporting, commission statements and dashboards to improve the transparency of incentive compensation outcomes for sellers.

Hopkinton

• Managed a technology and process transformation initiative as part of a multimillion-dollar ERP transition from Oracle to SAP.
• Guided a team of IT and technical business analysts for the implementation of a global territory management system and sales compensation system.
• Responsible for all phases of the global transition to SAP from solution selection, requirements, analysis, design, and execution solution launch.
• Led a team of Program Managers to support sales adoption and enablement of system tools and processes.

Hopkinton, Massachusetts, United States

• Directed the business operations activities for an emerging, high growth, $300m+ Inside Sales organization. Responsible for financial performance reporting and KPI’s, business planning and attainment of strategic and.
• Partnered with sales leadership for the annual go market strategy and business planning process.
• Responsible for sales compensation plan design, quota development and incentive administration.
• Implemented Salesforce.com and reporting dashboards to provide transparency and business insights.
• Led a team of business operations professionals responsible for the creation, management and oversight of forecasting, deal processing and activity tracking for sales development and inside sales revenue generation.

Raynham, Massachusetts, United States

• Served in several financial analyst positions encompassing manufacturing cost, international and national revenue accounts.
• Participated in implementation of MRP systems and general ledger systems.
• Responsible for customer contract development, pricing analysis customer collateral and implementation of award.
• Led quota development process, financial analysis and communication to sales.