Catherine Naylen, Mba, Ccmp™ Email & Phone Number

Calgary, CA

• Catherine is a Principal at Solve Consulting, an Alberta-based management consulting team.Engagement overview (detailed information under projects)
• Strategic Advisor - Government of Canada - 12 months
• Indigenous Harm Reduction Forum 2020- Rothman's Benson & Hedges- 1 month
• Change Manager / Project Manager - Calgary Airport Authority- 5 months
• Indigenous Harm Reduction Forum 2019 - Rothman's Benson & Hedges- 2 months
• Office of the CIO - Enbridge - 3 months

• Engagement overview (detailed information under projects)
• Change Management Lead - Pipeline Company - 8 months
• Change Management Lead / Process Improvement – Utilities Company – 6 months
• Operations Process Improvement Advisor –Oil & Gas Company - 5 months

Worldwide, OO

• Engagement overview (detailed information under projects)
• Executive Alignment Lead –Oil & Gas Company - 4 months
• Workforce Transformation Lead / Project Manager –Oil & Gas Company – 4 months
• Talent Lead Advisor, Deloitte Canada –Quattro Integration Group acquisition – 1 month
• Lead Advisor, Review of mentor / leadership development program – Private Company– 1 month
• Lead Advisor, Development of change management framework – Crown Corporation– 6 months

Dublin 2, IE

• SAP Implementation, Shell (Royal Dutch Shell)
• Responsible for developing/executing communication, training and coaching programs to transition Plant Maintenance workforce (700+ employees) from JDE to SAP
• Personal delivery excellence and knowledge of client “pain points” resulting in additional consulting engagements of over $500,000;Participated in client account update and planning discussions based on client.
• Prepared presentations to Client CEO, Board of Directors and Integration Team; Facilitated development of project plans
• Led team of 2 analysts in developing/detailing major impacts to employees (best practices/key learnings) for use in Client Commercial Academy
• Defined/developed process control framework and Project Management Office (PMO) for oil sands projects Skills Development/Competency Management Assessment Framework, BP Energy

Toronto, Ontario, CA

• Manage change & policy requirements related to human capital by assessing/evaluating business initiatives;develop business cases,cost benefit/shareholder value-add analysis,feasibility & recommendations;use a.
• Encourage executives to consider employee impacts earlier to increase adoption rates & understanding;sustain desired new behaviours with training & reinforcement; adjust based on appropriate measures & feedback
• Manage initiatives by ensuring cost effectiveness,the retention of employees while minimizing disruption to business by executing against change plans through communication,training/coaching plans
• Develop vendor RFQ/RFP, coordinate internal & external resources;creation of post-implementation reviews
• Contribute to the adaptation of industry recognized methodologies to create proprietary methodology

Toronto, Ontario, CA

• Completed projects for senior management including strategies on workforce diversity, peer recognition and national mentorship programs through the use of conceptual and quantitative analysis and synthesis of information
• Researched and assisted in development of mid-market segmentation strategy to eliminate redundant processes that led to presentation of business case and results to Scotiabank’s Executive Vice President
• Tested and analyzed loan loss and consumer pricing scenarios to determine impact on business unit profitability
• Conducted Industry/Financial analysis of lending portfolio across various industries to define pricing structure implications on profitability

• Planned and executed the strategic direction of major clients, accountable for day-to-day client relationships, provided advice to the client, developed proposals and solutions to meet their ongoing human capital needs
• Significant contribution to revenue growth including securing largest retainer in start up year
• Executed seven new business development strategies using client leverage, penetration and the communication of unique service offerings that resulted in five new engagements
• Managed office, including supervision of a team of eight in-country and remote supervision of three; trained staff to ensure continued development and retention of team
• Conceptualized, prepared, led and presented training material/programs both internally and externally to clients; Conducted various forms of research including the compilation of business intelligence reports and.

• Evaluated candidates’ skills, experience, career goals and suitability for positions; researched over 200 candidates and completed 20 successful placements; advanced from Analyst to Associate based on excellent.
• Developed information sources, industry knowledge and networks: handled projects such as marketing documents and salary surveys; prepared training materials and programs

Mba, Finance / Leadership

Certification, Prosci Change Management, 2005

Education record