Catherine Naylen, Mba, Ccmp™ Email and Phone Number
Catherine Naylen, Mba, Ccmp™ work email
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Catherine has 19+ years of consulting experience with a focus on business transformation and a proven track record of successful change management, project management and process improvement engagements. Catherine works collaboratively with clients to improve operational efficiency/effectiveness and to ensure new behaviours are embedded. (Details of engagements in project section).Catherine communicates complex ideas effectively translates business requirements and strategies into approaches and activities that drive business results. Catherine’s expertise includes developing strategies, business transformation and change management programs, facilitation, executive sponsorship and alignment approaches, process mapping and continuous improvement, implementation plans/roadmap and program controls.Her experience spans across the Public Sector, Healthcare, Insurance, Oil & Gas, Natural Resources, Financial Services and Professional Services industries. Catherine holds a Master Business Administration (MBA) from the Richard Ivey School of Business, University of Western Ontario and a Bachelor of Arts in Public Administration with minors in Political Studies and Economics from the University of Saskatchewan.• Ability to build relationships with key stakeholders at all levels of the organization (front line to C-Suite)• Proven record of working collaboratively with clients to deliver accurate and feasible business solutions• Influential communicator and facilitator who builds consensus among diverse groups• Collaborative Leader and developer of management teams through personal coaching and feedback (both internal and external)• Global work experienceSpecialties: StrategyTransformational/Strategic Change ManagementProcess Improvement / Continuous ImprovementProcess design / mappingMergers and AcquisitionsOrganization Design/Development/EffectivenessOrganizational CulturePortfolio ManagementProject Management Prosci Change Management CertifiedCertified Change Management Professional CCMP™2019 Gold Quill Winner, IACBReliability Security Clearance
Solve Consulting Inc.
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PrincipalSolve Consulting Inc. Jan 2016 - PresentCalgary, CaCatherine is a Principal at Solve Consulting, an Alberta-based management consulting team.Engagement overview (detailed information under projects) • Strategic Advisor - Government of Canada - 12 months• Indigenous Harm Reduction Forum 2020- Rothman's Benson & Hedges- 1 month• Change Manager / Project Manager - Calgary Airport Authority- 5 months• Indigenous Harm Reduction Forum 2019 - Rothman's Benson & Hedges- 2 months• Office of the CIO - Enbridge - 3 months• North American Organization Change Management (OCM) Lead - Enbridge - 15 months• Change Management Lead - Insurance Company - 11 monthsWe are Solve Consulting - a new management consulting team that helps Western Canadian -based organizations improve their business performance and operational results. Our approach is built on the belief that process improvement is most effective when integrated with change management, program management and technology optimization. We have over fifteen years experience in supporting clients achieve process transformation across a range of industries. We are known for our passion for results, coupling simple and pragmatic solutions with an objective approach to delivery.We believe - organizations often fail to sustain and grow business process improvement initiatives because they get caught in the nuts and bolts of analysis, SIPOCs and day-to-day tactics. These are crucial components, but the work will not be sustained without a broader approach to improving business process. We work hand-in-hand with clients, from shop floor to boardroom, to ensure that their business process improvement initiatives not only deliver immediate results, but grow to become integral parts of their operations. Now is good. Deliver with Solve Consulting.
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Freelance / Independent / Business ConsultantRiqueza Ventures Inc. Jan 2014 - Jan 2016Engagement overview (detailed information under projects) • Change Management Lead - Pipeline Company - 8 months• Change Management Lead / Process Improvement – Utilities Company – 6 months• Operations Process Improvement Advisor –Oil & Gas Company - 5 months
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ManagerDeloitte Consulting May 2009 - 2014Worldwide, OoEngagement overview (detailed information under projects) • Executive Alignment Lead –Oil & Gas Company - 4 months• Workforce Transformation Lead / Project Manager –Oil & Gas Company – 4 months• Talent Lead Advisor, Deloitte Canada –Quattro Integration Group acquisition – 1 month• Lead Advisor, Review of mentor / leadership development program – Private Company– 1 month• Lead Advisor, Development of change management framework – Crown Corporation– 6 months• Lead Change Advisor / Project Manager / Training Lead, SAP G/L implementation – Crown Corporation– 4 months• Lead Change Advisor / Project Manager, SAP HR/Payroll implementation – Healthcare organization– 4 months• HR Due Diligence Advisor, Divestiture (from Merger & Acquisition) – Company confidential– 2 weeks• Lead Advisor, Global Mobility implementation– Integrated Oil & Gas Company– 6 months• Talent workstream lead / Project Manager, Deloitte Canada – AJM Petroleum Consultants acquisition – 4 months• Strategic Advisor, Innovation Strategy and Implementation Plan, Company Confidential – 4 months• Talent Consultant, Competency Modeling; Capability Assessment, Integrated Oil & Gas Company –2 months• Lead Change Advisor / Project Manager, Oracle implementation (SCM/FI/CO) – Healthcare organization– 9 months• Strategic Advisor, Portfolio Management – International Mining organization– 3 months• Strategic Advisor, Integrated Revenue Management – Public sector organization – 4 months -
Consultant - Oil & Gas / EnergyAccenture Oct 2006 - May 2009Dublin 2, IeSAP Implementation, Shell (Royal Dutch Shell) •Responsible for developing/executing communication, training and coaching programs to transition Plant Maintenance workforce (700+ employees) from JDE to SAP •Personal delivery excellence and knowledge of client “pain points” resulting in additional consulting engagements of over $500,000;Participated in client account update and planning discussions based on client knowledgePost Merger Integration, Shell Canada / Royal Dutch Shell •Prepared presentations to Client CEO, Board of Directors and Integration Team; Facilitated development of project plans•Led team of 2 analysts in developing/detailing major impacts to employees (best practices/key learnings) for use in Client Commercial Academy •Defined/developed process control framework and Project Management Office (PMO) for oil sands projects Skills Development/Competency Management Assessment Framework, BP Energy•Developed customized competency profiles to assess knowledge and skill gaps of Plant and Field Operators -
Change / Program / Project ManagerTd Bank Financial Group Jul 2005 - Jul 2006Toronto, Ontario, Ca•Manage change & policy requirements related to human capital by assessing/evaluating business initiatives;develop business cases,cost benefit/shareholder value-add analysis,feasibility & recommendations;use a cooperative approach with business partners to ensure concerns are mitigated & solutions are aligned with objectives;facilitate initiation of program•Encourage executives to consider employee impacts earlier to increase adoption rates & understanding;sustain desired new behaviours with training & reinforcement; adjust based on appropriate measures & feedback•Manage initiatives by ensuring cost effectiveness,the retention of employees while minimizing disruption to business by executing against change plans through communication,training/coaching plans•Develop vendor RFQ/RFP, coordinate internal & external resources;creation of post-implementation reviews•Contribute to the adaptation of industry recognized methodologies to create proprietary methodology -
Summer AssociateScotiabank May 2004 - Aug 2004Toronto, Ontario, Ca•Completed projects for senior management including strategies on workforce diversity, peer recognition and national mentorship programs through the use of conceptual and quantitative analysis and synthesis of information • Researched and assisted in development of mid-market segmentation strategy to eliminate redundant processes that led to presentation of business case and results to Scotiabank’s Executive Vice President • Tested and analyzed loan loss and consumer pricing scenarios to determine impact on business unit profitability • Conducted Industry/Financial analysis of lending portfolio across various industries to define pricing structure implications on profitability -
Consultant/Training ManagerUnited Relationship Services, Singapore Feb 2002 - Aug 2003• Planned and executed the strategic direction of major clients, accountable for day-to-day client relationships, provided advice to the client, developed proposals and solutions to meet their ongoing human capital needs • Significant contribution to revenue growth including securing largest retainer in start up year • Executed seven new business development strategies using client leverage, penetration and the communication of unique service offerings that resulted in five new engagements• Managed office, including supervision of a team of eight in-country and remote supervision of three; trained staff to ensure continued development and retention of team• Conceptualized, prepared, led and presented training material/programs both internally and externally to clients; Conducted various forms of research including the compilation of business intelligence reports and marketing documents; strategically created networks that led to new business
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Research AssociateThe Consulting Partnership, Singapore Nov 2000 - Dec 2001• Evaluated candidates’ skills, experience, career goals and suitability for positions; researched over 200 candidates and completed 20 successful placements; advanced from Analyst to Associate based on excellent performance• Developed information sources, industry knowledge and networks: handled projects such as marketing documents and salary surveys; prepared training materials and programs
Catherine Naylen, Mba, Ccmp™ Skills
Catherine Naylen, Mba, Ccmp™ Education Details
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Ivey Business School At Western UniversityFinance / Leadership -
Prosci Change Management2005
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H2S Alive Certification
Frequently Asked Questions about Catherine Naylen, Mba, Ccmp™
What company does Catherine Naylen, Mba, Ccmp™ work for?
Catherine Naylen, Mba, Ccmp™ works for Solve Consulting Inc.
What is Catherine Naylen, Mba, Ccmp™'s role at the current company?
Catherine Naylen, Mba, Ccmp™'s current role is Principal at Solve Consulting Inc. - Change Management, Project Management, Process Improvement, Facilitation.
What is Catherine Naylen, Mba, Ccmp™'s email address?
Catherine Naylen, Mba, Ccmp™'s email address is cn****@****ivey.ca
What schools did Catherine Naylen, Mba, Ccmp™ attend?
Catherine Naylen, Mba, Ccmp™ attended Ivey Business School At Western University, Prosci Change Management, H2s Alive Certification.
What skills is Catherine Naylen, Mba, Ccmp™ known for?
Catherine Naylen, Mba, Ccmp™ has skills like Strategy, Change Management, Talent Management, Management Consulting, Strategic Planning, Business Process Improvement, Management, Program Management, Business Strategy, Performance Management, Mergers And Acquisitions, Business Development.
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