Catherine D. Nolasco, Shrm-Cp Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

- Streamlined New Hire process, increasing efficiency by 75%- Implemented Google forms for New Hire, Employee Status Change, and Termination, reducing paper use by 70%- Maintained ADP database and audited HRIS bi-weekly to eliminate discrepancies- Provided training and coaching to managers and associates on performance, development, and policies- Served as primary HR contact for 650+ employees in four markets (Seattle, NY, SF, LA)- Supported positive employee relations through interventions and investigations- Created weekly reports, analyzed data, and made recommendations to Sr. HR Director.

San Francisco, California, Us

Us

San Jose, California, Us

- Provided technical support and resolved issues for HQ and field employees.- Configured, loaded data, tested, and documented Financial Force HCM.- Trained 150+ users on HR systems processes and functionalities.- Participated in enhancing HR systems.- Adhered to audit and internal controls.- Managed employee experience (background checks, onboarding, first day, paperwork, etc.)- Oversaw all onboarding activities for new hires.

San Francisco, California, Us

- Led implementation of SAP SuccessFactors, incl. config, testing, documentation, training, and end-user support.- Documented internal processes and audit procedures for data integrity.- Administered HR transactions and improved processes with flow charts and training documents.- Troubleshot issues in SAP, ADP, and SuccessFactors systems and performed employee data audits.- Implemented New Hire/Termination Checklists, reducing processing errors and improving team efficiency.

Alameda, Ca, Us

- HR Liaison for lucy Activewear and The North Face- Maintained Workday and Taleo employee database for 1000+ employees- Managed employee onboarding with 20 new hires per week, ensuring smooth first day experience- Coordinated with Business Partners on employee promotions, transfers, terminations, and performance issues- Maintained HR processes and compliance with I-9, E-verify, and other administrative tasks.

Henderson, Nevada, Us

- Provided support for HR & payroll processes and technology- Acted as liaison between HR, IT, and field offices (400+)- Ensured data accuracy and integrity through clean-up and audits- Researched solutions to meet business needs- Processed HR transactions in Ultimate Software (UltiPro)- Developed company-specific user manuals- Assisted with maintenance and data analysis- Streamlined hiring process by identifying common errors and creating reference sheets

Huntington Beach, California, Us

- Processed HR transactions in PeopleSoft, including employee changes, compensation changes, and transfers.- Improved New Hire Orientation process to provide a world-class first impression.- Conducted and facilitated corporate campus tours to educate visitors about the action sports industry.- Maintained and audited over 6000 employee files including paperwork, I-9s, payroll and benefits forms, performance evaluations, training, and achievements.

Santa Ana, California, Us

- Led new employee on-boarding and training efforts- Responded to employee inquiries and concerns- Managed HR functions such as recruitment, employee relations, benefits administration, organization development, and training- Provided guidance and resolution for employee problems, interacting with various departments as needed- Assisted in recruitment by posting job openings, screening resumes, arranging interviews and conducting pre-employment checks- Maintained updated HR policies and procedures, including the Employee Handbook.

San Francisco, Ca, Us

Educated and empowered students by providing them with current and accurate information regarding their rights when confronted with legal troubles ranging from landlord/tenant issues to credit problems to traffic infractions

Walnut Creek, Ca, Us

- Provided solutions for clients to retain home and automobile policies in jeopardy of cancellation as a liaison between agents and clients.- Supported sales growth and retention goals for top-performing market 5 agents.- Resolved member inquiries and complaints and reported to agents and district sales manager.- Assisted agents with cancellations and renewals and successfully saved policies by tailoring to client needs.- Provided marketing support for events, lists and cross-selling/up-selling of existing accounts.- Increased AAA brand awareness by actively engaging in community events in the Filipino-American community.

Redwood City, Ca, Us

-Assisted with the daily activities of Judges and county Probation Officers including intake assessments and court calendars-Proof read memoranda and other written materials to ensure accuracy prior to submittal-Assisted with legal research, analyze data, provide Judges with information.-Helped with the summary and review of cases and participate in court duties.- Assisted Alternative Sentencing Officers with filing and sorting of defendant paperwork- Conducted pre-screening phone interviews with defendants to determine which organizations would be most suitable for them- Created a system to manage calendar court hearings and files for the Northern Branch of San Mateo County

Richfield, Minnesota, Us

- Successfully staffed and managed Best Buy Mobile Department, leading to high employee morale, attendance, and retention- Managed budgets, productivity, inventory, and sales goals while implementing training and performance management programs- Developed handbooks, schedules, and customer satisfaction solutions to enhance the customer experience- Planed growth strategies and organized community events to increase brand awareness and customer support.

Richfield, Minnesota, Us

- Partnered with store management to deliver day to day coaching & training to employees to ensure quality execution of store processes and strategies- Ensured sales zones were merchandized according to company SOP- Created an innovative environment where employees were inspired to provide customer solutions across the store and shared ideas regarding new ways to do business, gain new customers, improve processes, and create a more efficient enterprise- Assisted with event planning to reach out to local community including partnering with vendors and radio stations

Richfield, Minnesota, Us

- Successfully oversaw Hiring and Training Coordinator to ensure recruiting, staffing, and retention of employees- Processed weekly payroll alongside Operations Manager to ensure employees were being compensated properly and accurately- Led New Employee Trainings which included distribution of employee handbooks, explaining company policies and procedures, and assisted with completion of I-9s and all other new hire paperwork- Partnered with store management to deliver day to day coaching & training to employees to ensure quality execution of store processes and strategies- Ensured store operations and processes were executed according to company SOP- Created an innovative environment where employees were inspired to provide customer solutions across the store and share ideas regarding new ways to do business, gain new customers, improve processes, and create a more efficient enterprise

Bachelor Of Arts, Criminal Justice And Sociology

Certificate, Human Resources Management