Catherine O. Email & Phone Number

Texas, United States

Raleigh, North Carolina, Us

-Provide support to the consultant onboarding process, assess needs for new hires, and facilitate communication between the Director of Clinical Project Resourcing, Talent Acquisition team members and Business Development team members -Work closely with the Operations Manager, Human Resources, IT, and Business Development and Delivery teams to facilitate the onboarding and off boarding of employees -Correlate with functional team members, the Training and Development team and Quality Assurance to assist with training new employees on systems and company resources in addition to helping provide system access and tracking SOP training completion -Assist the Operations Manager with process improvement initiatives and activities, as well as operational process flows as necessary -Create custom reports for sales and functional teams regarding active consultant information, placements, project information, etc. -Assist Business Development and Operations team members with ad hoc support requests -Assist in managing on-boarding process to include internal paperwork, account specific paperwork and requirements, and drug and background screen updates -Coordinate office visits, meetings and travel schedules for various events for remote and executive leadership -Assist in coordinating and scheduling interviews with the functional team and candidate travel when applicable

Raleigh, North Carolina, Us

• Provide oversight for system processes and actively support all Functional Area Managers and Teams within ProPharma Group’s Clinical Research Solutions (CRS) division• Act as the liaison for communication within the onboarding process for Clinical Research Solutions (CRS) Employees• Provide support to the consultant onboarding process, assess needs for new hires, and facilitate communication between the Talent Acquisition team members BD Managers and CRS Functional VP’s• Work closely with Human Resources, IT, and Business Development and Delivery teams to facilitate the onboarding and off boarding of CRS employees• Assist with the Implementation process improvement (PI) initiatives for PPG company policies and protocol while working to streamline current processes in place• Collaborate among team to identify pain points and provide appropriate development in those areas identify gaps internally • Facilitate System Site Validation Process and System Change Management requests for GxP Validated Client-Facing SharePoint sites• Serve as systems administrator for internal SharePoint sites and assist IT in user access and permissions requests• Assist the Operations Manager with process improvement initiatives and activities, as well as operational process flows as necessary• Assist Quality Assurance Team in SOP revision, document GAP analysis and audit preparation• Manage and Oversee Clinical Quality Assurance Training items for Clinical Research Solutions employees• Create custom reports for sales and functional teams regarding active consultant information, placements, project information, etc.• Execute and manage all Change Requests on behalf of Project Coordination for all CRS Resource Placement Records• Analyze and update weekly and monthly reports for functional leadership and provide accordingly

Western Springs, Illinois, Us

-Provide support to the consultant onboarding process, assess needs for new hires, and facilitate communication between the Director of Clinical Project Resourcing, Talent Acquisition team members and Business Development team members -Work closely with the Operations Manager, Human Resources, IT, and Business Development and Delivery teams to facilitate the onboarding and off boarding of employees -Correlate with functional team members, the Training and Development team and Quality Assurance to assist with training new employees on systems and company resources in addition to helping provide system access and tracking SOP training completion -Assist the Operations Manager with process improvement initiatives and activities, as well as operational process flows as necessary -Create custom reports for sales and functional teams regarding active consultant information, placements, project information, etc. -Assist Business Development and Operations team members with ad hoc support requests -Assist in managing on-boarding process to include internal paperwork, account specific paperwork and requirements, and drug and background screen updates -Coordinate office visits, meetings and travel schedules for various events for remote and executive leadership -Assist in coordinating and scheduling interviews with the functional team and candidate travel when applicable

Stamford, Connecticut, Us

-Execute the planning, preparation, set-up, service and break-down of breakfasts, luncheons, dinners, receptions, and other events -Maximize customer satisfaction by coordinating banquet functions in accordance with Centerplate standards, guest expectations and specifications as per Banquet Event Orders and catering contracts -Contribute to the professional operation of business by partnering with Director of Operations and Catering department -Monitor and ensure all aspects of operations are completed in an efficient and effective manner by Banquet staff -Ensure that events are executed smoothly in accordance with guest specifications, to include linens, décor, menu, and service details -Responsible for training all Banquet staff in accordance with Centerplate standards and in TIPs alcohol certification course Professionally communicate and translate instruction into operational Spanish to Banquet staff members

Raleigh, Nc, Us

-Work within the Promotions and Fan Development Department to be present in events in local schools, the business community and North Carolina-Coordinate various aspects of all special events with the Special Events team-Set up and break down all events -Manage attractions at Carolina Hurricanes plaza parties as well as numerous other events-Actively participate in special events within local community -Provide outstanding customer service to all guests and event attendees -Assist the Promotions Department in marketing the Carolina Hurricanes games and community events to guests and community members

New York, Ny, Us

-Oversaw VIP locations nightly staff responsibilities, sales and VIP events-Responded to and anticipated concerns and problems related to staff and customers’ needs-Coordinated and supervised all private VIP events throughout the season-Recorded and analyzed nightly bar and alcohol inventory and established inventory forecasts for restocking needs-Collected all inventory counts for each point of sale and entered the figures into the Inventory system after each concert -Maintained and restocked inventory of all bars before events -Coordinated and maintained all liquor and mixer inventory orders -Assisted both the Front Office Manager and General Manager in training and overseeing staff

New York, Ny, Us

-Oversaw VIP locations nightly staff responsibilities, sales and VIP events-Organized and recorded monthly inventory counts of points of sale-Prepared and placed beverage inventory orders on a weekly basis in collaboration with the General Manager-Assisted the Front Office Manager in staff training for VIP locations.

San Diego, California, Us

-Utilized word-of-mouth marketing techniques paired with my representative discount code to productively market the brand-Promoted the brand on social media platforms to expand the consumer market.-Professionally displayed the brand’s mission statement and products. -Enhanced brand awareness and recognition through developing and maintaining marketing strategies on social media outlets

Mt. Crawford, Va, Us

-Responsibly arranged and coordinated reservations -Professionally greeted and seated guests upon arrival -Facilitated outstanding customer service when interacting with the guests-Performed and upheld appropriate food service sanitary standards

Stamford, Connecticut, Us

-Professionally exhibited brand and product knowledge -Handled money both efficiently and adequately -Provided relevant suggestions while positively marketing the merchandise -Consistently exceeded customer’s expectations as well store sales goals

- Helped set up dining area, lobby and check-in area.- Greeted the guests and directed them where to go.- Managed coat and bag check for guests. - Helped maintain all proper rules and regulations for the facility. - Cleaned up after the event -Setup the lobby area -Greeted and directed people on where to go-Cleaned up the area after the event -Maintained sanitation and safety standards in the working area

New York, New York, Us

Louisville, Ky, Us

Irving, Texas, Us

Bachelor’S Degree, Hospitality Administration/Management, Business Minor

High School