• Leads small team in the administration of US and Canada benefits, including medical, dental, vision, 401(k), disability, deferred compensation and executive perquisites.• Builds strong cross-functional partnerships with Accounting, Finance, Total Rewards, Legal and HR Business Partners.• Implements Annual Enrollment, including coordination with existing vendors, onboarding new vendors, updating HR systems, communication with employees and leadership• Supports CHRO and HR leadership team with HR budget by explaining, advising and facilitating discussions among the team about budget, forecast and planning.• Trains and educates service delivery team and HR Business Partners about benefits to ensure a positive experience for all employees.• Ensures compliance across all benefit plans.• Develops and executes annual communication plan to raise awareness and educate employees about benefit offerings.• Creates and executes a global recognition strategy that maximizes use of global platform, increases employee engagement and encourages certain employee behaviors.• Seeks and implements process improvements across benefit and recognition plans to streamline, add value and reduce risk.• Offers subject matter expertise for M&A activity related to benefits and recognition requirements.

• Responsible for end-to-end management of benefits funding including invoicing, payment, and G/L reconciliation.• Ensured ERISA compliance by filing all IRS required forms (5500s, 990s, 1095-Cs) annually, completing 401k non-discrimination testing, and coordinating annual plan financial audits.• Administered the deferred compensation plan, including annual enrollment, employee distributions and plan design changes.• Supported CHRO and HR leadership team with HR budget by explaining, advising and facilitating discussions among the team about budget, forecast and planning.• Maintained data integrity by constantly monitoring file integrations, trouble-shooting employee issues and creating processes that limit exposure.• Provided insights and metrics for HR leaders about all benefit plans.

• Provided analysis and reporting on employee turnover, 401(k) accruals, benefits and performance management. • Self-taught all administrative functions for HRIS systems including UltiPro, SAP SuccessFactors Performance Management and Silkroad Red Carpet and OpenHire.• Worked alongside the Benefits Manager to ensure all benefit plans run smoothly and are in compliance for roughly 1600 employees by researching employee issues, auditing benefit deductions and managing relationship with Payroll, Accounting and Finance teams. • Managed vendor payments and billing for all benefit plans. • Prepared ad-hoc reports at the request of senior management for the purposes of identifying trends and making recommendations. • Developed reports for HR Leadership that revealed employee trends, ultimately leading to changes in recruitment, benefits plans, and system processes. • Updated and maintained Employee and Manager “Toolbox” on intranet site. Responsibilities included creating process documents, tutorials and guidelines to increase the level of employee self-service, allowing the HR team time to focus on improving the employee experience (developed and implemented new PTO policy, changed impact of performance reviews on bonus payout and transitioned benefit eligibility platforms).• Planned and facilitated Open Enrollment and wellness initiatives throughout the year.