Catherine (Denise) Ross, Pmp, A-Csm, Cspo, Csm, Icp-Acc, Sp Safe 6 Email & Phone Number

Savannah, GA, US

Santa Rosa, California, US

• Most recently, managed a global project to upgrade the telephony system from older technology to a new cloud based system called Talkdesk. This was a third party system which required managing internal project.
• Acting as Scrum Master/Agile Coach to six teams (including three DevOps teams, a Cloud Development team, a Visualization team and a Platform Integration team)
• Promoting and supporting Scrum, helping everyone understand Scrum theory, practices and values.
• Leading, coaching and training the organization in its Scrum adoption.
• Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Coaching the Scrum Teams in self-organization and cross-functionality.

Washington, D.C., US

• Certified Agile coach leading grassroots efforts to transform the Division of Information Technology to an Agile culture by providing training, mentoring and coaching to staff at all levels. Committed to maintaining.
• Training teams on Agile/Scrum principles and best practices.
• Advising teams on how to self-organize and maintain strong accountability, decision making and transparency
• Coaching teams to break down concepts to create well-constructed user stories and prioritize the backlog
• Working with teams and product owners to track and communicate team velocity, burn downs, and sprint release progress.
• Leading retrospectives with the Scrum teams to ensure identified improvements are implemented

Washington, D.C., US

• Manage IT projects assigned by the PMO for the Division of IT within the university. Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects.
• Sun Solaris to Linux Migration Program – The objective of this program is to migrate all systems running on the Sun Solaris platform to the Linux platform as well as migrating them to a VM environment. This includes.
• ITSM Implementation – The objective of this project is to implement ITIL based business processes for change, release, configuration, incident and problem management and to implement BMC’s Remedy ITSM Suite using the.
• University Portal Infrastructure Rebuild - The objective of this project was to update the university web portal infrastructure to provide failover capability. This solution provided 24x7 availability for the portal.
• eBilling/ePayment Solution - This project provided web-based access to student bills, delivering on-demand access to billing and payment information for third party payers.
• Oracle Governance, Reporting & Compliance - The purpose of the project was to implement the Governance Reporting and Compliance Suite for the university comptroller’s office. This application delivered real time.

San Francisco, California, US

• Vice President, IT Project Manager / IT Team Leader (Legal Division) 1998-2004Managed all technology projects and technology needs for the Legal Division (full lifecycle of projects and support beyond project.
• Case Management System Managed progressive project to select a replacement for retiring case management system that would provide increased flexibility and scalability. Developed project scope, researched potential.
• Led development and implementation of Intranet site for Legal Division which provided a tremendous improvement in communication capabilities between the legal division and corporate employees. Implementation of the.
• Planned and built a dedicated corporate legal division technology team to support the legal division in reaching their goals through greater use of technology. Created staffing proposal with supporting market research.