Catherine Ruby, Mba Email & Phone Number

-Manage overall product flow for the territory-Manage customer relationships, ensuring satisfaction by validating and placing purchase orders, tracking shipments, and keeping the customer informed Work closely with Outside Field Counterpart Establish new accounts through direct contact with prospective clients

Operations Agent• Set up computers for first time use and download software• Test computers coming back for service to ensure product is properly functioning• Install hardware components• Transfer Data to new computers or to external hard drives Customer Service Representative • Maximized profitability by highlighting services provided by Geek Squad to customers• Provided solutions to management to close customer concerns • Created strong customer relationships to build loyalty with Best Buy• Assisted closing managers with operational duties in an efficient and accurate mannerSales Operator • Customer Satisfaction - resolved conflicts over the phone • Drove over the phone product sales to achieve revenue targets • Checked availability of products for clients

Masters, Finance, General

EMBA Student

Bachelor Of Science, Accounting With A Minor In Computer Science

Activities and Societies: Vice President of Meredith Accounting & Finance Association, Member of Student Business Advisory Association