Catherine S. Email & Phone Number

Bentonville, Arkansas, Us

Responsible for the creation and rollout ( 0 to 1 )of a new AI-driven patient identity management solution (EMPI) that exceeds a population size of 180M - Researched/Documented multiple PRDs related to resolution of patient identities across all Walmart healthcare lines of business- Conceptualized/designed and deployed a new User Experience to support the manual matching and resolution of identities- Enhanced methods of interoperability to enable real-time integration with internal lines of business such as Walmart Pharmacy and Vision plus batch integration with external benefit sponsors in support of directed spend and wellness benefit programs.- Put in place designs to incorporate 3P referential data sources to improve the accuracy of patient demographic data.- Continually aligned with known best industry practices while contributing to FAST (FHIR At Scale Taskforce) to provide thought leadership on matters related to resolution and assurance

Nashville, Tennessee, Us

Director of Product - Customer Identity & Access Management (CIAM)- Represent the team when reviewing requirements with internal customers- Partner with other product managers, project managers and analysts as they seek to address their customer needs - Requirements gathering, ensuring developers are clear on the customer’s “ask”- Backlog prioritization - OKR goal setting and achievement- Responsible for ensuring successful development and rollout of new features- Manage communications across the enterprise and to senior management- Areas of focus: SSO, Authentication, Federation, MFA, High Availability, Password Complexity

Austin, Texas, Us

Principal Product Manager in the identity space with expertise in the healthcare sector. - Product Roadmap, Backlog Management, Quarterly ROCK strategy, Prioritization- Knowledge of identity principles and specifications (OAuth, OIDC, SAML, Identity Assurance)- Background in regulated consumer identity management and related specifications including NIST 800-63, NIST Privacy Framework and Kantara Service Assessment Criteria- Invited presenter at international identity conferences including KNOW and Identiverse.- Active participant in associations and groups that work to advise HHS on matters related to patient identity including Kantara and the ONC FHIR at Scale Taskforce (FAST).- Help to shape the national discussion on the digital identity designs that are appropriate for the needs of the U.S. healthcare market.- Bring my knowledge on existing and emerging regulations such as HIPAA, Cares Act and HITECH that impact technical design decisions and strategic direction.- Appreciate the usefulness of various identity approaches and specifications including biometrics, patient matching, OAuth, OpenID Connect, FIDO. And, more importantly, understand what they don't address when it comes to meeting the needs of patients, their caregivers and clinical providers and their unique workflows.- Vast network of identity and healthcare professionals to call upon

-Solution visionary, evangelist and SME for a health identity start-up-Launched a revolutionary patient enrollment and identity proofing design that combined strong identity assurance with a set of authenticators appropriate for both in-person and telehealth environment-Applied for and received patent (10/2021) #11,106,818 for a unique patient identification system and method-Directed our product through LOA3 certification process in conformance with Kantara service assessment criteria-Corporate Privacy Officer

- Manage the product roadmap and determine strategic market direction for a revolutionary patient identity solution. - Expertise with a number of authenticators (mobile, smart card, biometrics) combined with an intelligent identity assurance design creates a new paradigm for patient identity assertion in the healthcare environment, both in person and online. - Seek out and collaborate with partners that can accelerate our solution to market. - Industry collaborator, conference presenter (2018 ConnectID and Identiverse)

Plano, Tx, Us

- Product Manager for Master Data Management (EMPI/MDM) Solution- Established Product Management discipline and strategy- Researched patient/provider identity market trends - Maintained product backlog, product roadmap- During my tenure continued to achieve #1 Best in KLAS ranking for EMPI 5 years running- Product Marketing Management (solution webinars, focus groups, collateral)- Conducted beta and pilot releases

London, Gb

-Director of Healthcare for MDM/EMPI offering-Helped to spearhead US corporate presence with healthcare focused MDM solution-Assisted sales with demonstrations, collateral development-Business Development to help identify potential clients and partners-Healthcare MDM SME

Falls Church, Virginia, Us

- Product Manager for ViPS Fraud, Waste and Abuse solution for Payers- Understanding of X12 Claims data for post payment analysis purposes- Help to craft a case management solution for use by fraud investigators- Ran point on Annual Users Conference attracting over 100 clients to in-person, 3-day event- UI redesign (wireframes and prototyping)- Transition team from Waterfall to Agile- Product Owner

Us

- MDM and Identity Management Product Marketing Management- Conducted Healthcare market analysis- Researched and presented Win/Loss Analysis to sales executives - Product demonstrations- Collateral development- Speaker at industry conferences- IHE Connectathon- Achieved Pragmatic Marketing PMM certification