Catherine Sinclair Email & Phone Number

Saratoga Springs, New York

Skaneateles, Ny

Responsible for daily spa operations. Maintaining the highest level of service at the spa desk, and improving the overall guest experience. Oversees the Health & Wellness programs at the spa including membership sales and management. Assists the rest of the resort in marketing efforts, and implementing services to increase revenue.

Skaneateles, Ny

Identified, developed and implemented new sales and business expansion opportunities and aggressively marketed Mirbeau’s hospitality products and services. Responsible for booking both corporate and social groups to the resort and spa while driving revenue through upselling stratagies.

Responsible for writing, editing, and distributing various homeowner, inter-company, association and marketing related correspondence, contracts, and agreements. Perform administrative duties for General Manager, such as keeping schedule, processing expense reports, and recording all meeting minutes.

Responsible for selling company’s short term rentals. Responsible for contacting every rental guest before their arrival and providing them with the proper tools and knowledge to help create a memorable vacation for their friends and families.

Responsible for greeting and welcoming guests upon arrival, checking guests in and out of the hotel, and making sure all of their needs had been met. Assisted in Reservations.Responsible for maintaining a house bank and making an accurate report of daily receipts

B.A., Political Science / Business

Activities and Societies: Women's Lacrosse - Team Captain

Education record