Catherine Spadea Boller Email & Phone Number

Sacramento, CA, US

Review, validate, and process incoming payment deductions for multiple domestic and international customers, including researching and submitting disputes.Work with internal sales team and external brokers to source deduction backup and promotion contracts.Assist in preparation and support of weekly reports utilizing deduction aging balances.

Post all incoming cash payments in SAP and collect appropriate backup Collaborate with other departments to process any over/under payments Prepare all physical check and cash payments for deposit on a bi-weekly basis

Salinas, California Area

Successfully created & submitted invoices to Monterey County Administrative Offices in accordance to County guidelines Reorganized Accounts Payable filing system Cleaned and reorganized Accounts Receivable for primary vendor bringing in over $1 million of past due invoices Created and submitted at least 100 new invoices per week

Aliso Viejo, California

Assisted Accounts Payable with entering invoices on Microsoft Great Plains, printing out checks, and distributing checks; as well as Accounts Receivable by creating invoices for incoming checks and investigating unknown payments.Reconciled chapters’ quarterly financials and communicated with chapters regarding their Income Statements and Balance Sheets.

In charge of all new hire onboarding, including dispersal of equipment, new hire paperwork, and installation of software.Managed all incoming calls, messages, and guests as well as notifying appropriate employees.Assisted Corporate Finance Dept. with tasks including preparing outgoing checks, submitting invoices, and registering fixed assets.

Irvine, CA

In charge of all Accounts Payable and Accounts Receivable for Special EventsEfficiently and effectively managed the Special Events office administrationEnsured that parties were executed accurately by verifying party paperwork for Operations/the KitchenProvided the best experience possible for guests during the event booking process via phone, email.

Disneyland Hotel

Provided guests with a fast and efficient check-in & check-out processResolved guest issues resulting in mutually beneficial resultsManaged all ticket purchasing points and provided assistance to fellow cast members with ticket transactionsCollaborated with other departments to provide guests with the best hotel experience

Educated guests on all safety guidelines while keeping within the theme of the attraction(s)Provided guests with the most up–to-date information concerning the Disneyland ResortUtilized guest control techniques to minimize customer incidentsUtilized customer recovery techniques to provide excellent customer service

Master'S Degree, Accounting

Program emphasis: Forensic Accounting

Bachelor'S Degree, Business Administration, Entertainment & Tourism Management Concentration, Magna Cum Laude

Activities and Societies: Leadership Scholars Program 2012-2014 Behind the Scenes Club 2010-2014 Golden Key Member Beta Gamma Sigma Member

High School Diploma

Master'S Degree, Accounting And Finance

Emphasis in Forensic Accounting