Catherine Suarez Email & Phone Number

Attleboro, Ma

-Liaise between patients and Physical Therapists/Chiropractor to ensure that patients understand the appropriate treatment plan-Maintain confidentiality of patient information that is entered into the Medisoft database-Collect information in regards to patient demographics-Responsible for scheduling appointing, obtaining referrals from Primary Care Physicians and authorizations from health insurance companies-Attend corporate monthly meetings to discuss marketing plans for each clinical office-Demonstrate excellent customer service skills to individuals that enter our clinical office-Participate in the hiring process of part-time employees-Supervised the clinic while office manager was on maternity leave for 4 months-Account for all patient co-payments at the end of every shift

Providence, Rhode Island Area

-Addressed road service inquiries in a timely fashion-Worked with team supervisor to ensure that call counselors were following the call script-Constant communication with different departments including dispatch, travel, and insurance-Supervised new employees on the proper way of handling a road service inquiry-Promoted monthly discounts to members or non-members

Bachelor’S Degree, Accounting

Associate’S Degree, Business Administration