As SVP Sales Operations and Engagement at Altice USA, Catherine leads the sales enablement strategy, infrastructure, tools, and processes to ensure agents selling Optimum's products are prepared and motivated to achieve the highest levels of performance. Catherine has decades of experience modernizing business and driving innovation across large-scale, complex environments to fuel growth. Her business and operational expertise includes hands-on P&L, acquisition integration, product development turnaround and leadership, customer experience design, and sales and marketing leadership. In her previous corporate role, Catherine was a driving force for the development of innovative solutions for Small & Medium Business at Verizon, a portfolio generating over $30B annually.Her track record spans both Fortune 500 and early-stage startups, Catherine is Founder of sWorks.io, a New York based technology start up committed to solving the small business app-building puzzle, and an Advisory Board Member for Wifi marketing solutions startup, Adentro (formerly Zenreach). Catherine is also a charismatic key note speaker who enjoys connecting with her audiences on a number of topics including understanding your customer’s mindset and the power of human connection in customer interactions. She speaks regularly on the topic of female advancement and is an active volunteer with Girls in Tech NY and Built by Girls, nonprofit organizations committed to building the diverse and inclusive tech workforce the world needs. A native of Canada, and a US Citizen, Catherine speaks French and English. She earned a Bachelor’s degree with Honors in Psychology from The University of London, Goldsmith’s College and a double Master’s degree in Management & Administrative Science with an MBA from The University of Texas at Dallas.Specialties: B2C Sales & Sales Operations, Small & Medium Business, Customer Experience, Product Design, Agile-at-Scale, Revenue Generation, Integrated Marketing & Sales, Go-To-Market & Sales Strategy, Brand and Demand Marketing, Paid/Earned/Owned Media, Solution Based Selling, Pricing, P&L Management, Recruiting and Retaining Top Talent, Inclusive Leadership. Solution Experience: Broadband & Video, SaaS, Native Mobile Apps, Digital Web Services, eCommerce, Mobility, Internet of Things, Business Communications, Contact Center, VOIP, Networking, Security, and Residential & Commercial Real Estate.