Training Coordinator for Residential HVAC & Supply at Trane Technologies, LEAP program team, Learning Management System administrator, supporting our customer base with exceptional service and problem solving. Creating and editing training experiences.

Providing coordination for Sales & Product Management Corporate Training at Trane Technologies (formerly Ingersoll Rand)

• Learned and used the Altru Museum Management database and trained/assisted coworkers in its use• Provided exceptional customer service to members and constituents• Served as ambassador for the organization at internal and external events in the community• Coordinated registration and ticketing for special events including a successful Holiday Gala with over 600 guests• Created and distributed membership collateral to new and renewing members• Collaborated with staff from all departments to ensure successful operations and events• Supported the Director of Development with administrative duties, financial reporting and accounts receivable processing

• Managed 40 staff members and 80 volunteers annually at nonprofit arts organization• Provided unique arts education opportunities for 2000 students annually from toddlers to senior citizens • Created long-term partnerships with local organizations for programming and outreach reaching 1800 participants including Habitat for Humanity, YMCA, The Ada Jenkins Center, Towns of Cornelius, Davidson and Huntersville, local charter schools and Birkdale Village • Wrote and maintained grants as an Arts and Science Council affiliated organization • Developed programming in collaboration with instructors and administration• Led a successful transition to a new facility for the organization including complete upfit of new space• Marketed the organization locally and regionally• Negotiated Professional Service Contracts with local municipalities• Represented the organization at over 40 public and private events throughout the community annually• Collaborated with Board of Directors to close the organization without debt, provided resources/supplies to other nonprofits and preserved the organization’s reputation and legacy in the community

• Served as Interim Executive Director 6/08-9/08• Facilitated merger of two non-profit organizations, The Children’s Arts Project and Creative Art Exchange• Developed several sessions of programming • Collaborated with the Town of Cornelius in creation and execution of a Professional Services Contract• Recruited and developed Board of Directors members• Created marketing materials and web site pages and represented the organization externally• Serviced existing grants and wrote new grants.• Performed administrative duties of the office and streamlined many processes

• Facilitated training and teambuilding programs within classroom, indoor and outdoor settings• Conducted extensive needs assessments to determine purpose of programs• Designed training programs for corporate, educational and small business clients• Created training materials and performed all administrative duties associated with training programs• Administered personality inventories and interpreted results for individuals and teams• Partnered with UNCC Venture program as Facilitator in programs for youth and adults