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Catherine Thomas Email & Phone Number
Director of Customer Success, Accounting and Tax
at
The Access Group - Asia Pacific
2 work emails found
@microsoft.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Success, Accounting and Tax
Location
Narraweena, New South Wales, Australia
Company size
Who is Catherine Thomas? Overview
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Quick answer
Catherine Thomas is listed as Director of Customer Success, Accounting and Tax at The Access Group - Asia Pacific, a company with 333 employees, based in Narraweena, New South Wales, Australia. AeroLeads shows a work email signal at microsoft.com and a matched LinkedIn profile for Catherine Thomas.
Catherine Thomas previously worked as Customer Success Director, Asia Pacific at The Access Group - Asia Pacific and Designer and Business Owner at Bunny Affair. Catherine Thomas studied at Australian Institute Of Company Directors.
Company email context
Email format at The Access Group - Asia Pacific
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{first_initial}{last}@microsoft.com
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Profile bio
About Catherine Thomas
I am a progressive and energetic leader dedicated to inspiring others to achieve more than they thought possible. I have recently joined the team at The Access Group, where I lead the Customer Success Management function for the Asia Pacific region. Our mission is to help customers maximize the value of Access solutions, giving them the freedom to focus on what truly matters.My career spans diverse business functions, including marketing, professional services, and customer success. I have successfully built and scaled teams across ANZ and Asia in both remote and hybrid environments, driving growth and enabling hundreds of businesses to thrive in the SaaS industry.After a fulfilling career at Microsoft, I took a revitalizing break and embraced the opportunity to expand my skill set through entrepreneurship. I launched www.bunnyaffair.com, a B2C print-on-demand business that allowed me to explore my creativity while gaining hands-on experience in eCommerce, design, and social media marketing.This entrepreneurial experience complements my corporate background, positioning me to embark on the next phase of my career. I am passionate about leveraging my 20+ years of corporate leadership experience to drive success and innovation in my current role and future projects. I thrive in fast-paced, collaborative, and dynamic environments and am eager to contribute my expertise to a SaaS business looking to enhance customer success.I am a lifelong learner who believes in kindness, maintaining a sense of humor, and embracing the growth mindset principle articulated by Maya Angelou: "Do the best you can until you know better. Then when you know better, do better."Feel free to reach out to me via LinkedIn or email.
Listed skills include Professional Services, It Strategy, Program Management, People Development, and 21 others.
Current workplace
Catherine Thomas's current company
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The Access Group - Asia Pacific
9 roles
Catherine Thomas work experience
A career timeline built from the work history available for this profile.
Customer Success Director, Asia Pacific
Current
Oct 2024 - Present
Designer And Business Owner
CurrentDuring my career break, I channelled my creativity and entrepreneurial spirit into launching www.bunnyaffair.com, an online B2C print-on-demand business. This side project has allowed me to explore design, e-commerce and social media marketing.
Jan 2024 - Present
Director Of Customer Success, Digital Sales Asia
Established and scaled up a new Customer Success organization focused on helping Small and Medium Business Customers across ANZ & Asia derive the best value from Microsoft Azure.
Dec 2017 - Oct 2023
Director Of Customer & Partner Experience, Australia
Led a customer-centric culture transformation at the Australian subsidiary, utilizing storytelling and coaching to drive positive change. Partnered with the Australia leadership team and key stakeholders (sellers, marketers, product owners) to measure, understand and improve the customer and partner experience at Microsoft.
May 2012 - Dec 2017
Project Director, Microsoft Services Australia
Led series of change management workshops to support Microsoft’s business model move to the Cloud.
Oct 2010 - May 2012
Practice Manager, Microsoft Services Australia
Led the Microsoft Services Consulting practice in Australia (org size > 100) to deliver on key accountabilities including high customer satisfaction, consultant utilization, delivery margin and employee engagement & readiness. Managed organisation through the Global Financial Crisis and rebuilt high performing team post crisis.
Nov 2007 - Oct 2010
Services Program Manager, Microsoft Australia
Drove 30% growth in Premier support business through sales specialist roles and marketing initiatives.Led business transformation project to introduce new set of premium support services including critical situation management and 24x7 business support.Other roles at Microsoft prior to this position:CRM Group Manager - led all operational aspects of the.
Nov 2002 - Nov 2007
Other Roles At Microsoft
CRM Group Manager - led all operational aspects of the customer systems, publication to microsoft.com and vendor management of the customer service call centre for Microsoft ANZ.Customer Systems Manager - first CRM implementation at Microsoft ANZ including process mapping, data migration and change management.IT Program Manager -management of Intranet.
Feb 1997 - Nov 2002
3 education records
Catherine Thomas education
Education record
Master Of Engineering, Electronics & Signal Processing
Classes Preparatoires Aux Grandes Ecoles, Mathematics
Lycée Faidherbe
FAQ
Frequently asked questions about Catherine Thomas
Quick answers generated from the profile data available on this page.
What company does Catherine Thomas work for?
Catherine Thomas works for The Access Group - Asia Pacific.
What is Catherine Thomas's role at The Access Group - Asia Pacific?
Catherine Thomas is listed as Director of Customer Success, Accounting and Tax at The Access Group - Asia Pacific.
What is Catherine Thomas's email address?
AeroLeads has found 2 work email signals at @microsoft.com for Catherine Thomas at The Access Group - Asia Pacific.
Where is Catherine Thomas based?
Catherine Thomas is based in Narraweena, New South Wales, Australia while working with The Access Group - Asia Pacific.
What companies has Catherine Thomas worked for?
Catherine Thomas has worked for The Access Group - Asia Pacific, Bunny Affair, and Microsoft.
How can I contact Catherine Thomas?
You can use AeroLeads to view verified contact signals for Catherine Thomas at The Access Group - Asia Pacific, including work email, phone, and LinkedIn data when available.
What schools did Catherine Thomas attend?
Catherine Thomas studied at Australian Institute Of Company Directors.
What skills is Catherine Thomas known for?
Catherine Thomas is listed with skills including Professional Services, It Strategy, Program Management, People Development, Change Management, Cultural Transformation, Customer Satisfaction, and Customer Service.
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