Catherine Trunell Young, Cdpo Email & Phone Number

Remote

Tampa/St. Petersburg, Florida Area

Managed compliance operations for all affiliate contract agreements, channel payments, and commissions for world’s preeminent electronic retailer.; held accountable for long-term (LT) and incentive package (IP) agreements. Worked with attorneys in creating new affiliate contracts. Monitored agreements with associated monthly commission payments dependent on contractual terms and scheduled incentive payments. Calculated payments of up to $356 million annually, making adjustments as needed. Supervised / trained six management, sales, analytical, and administrative staff with indirect accountability for 15 additional staff.Key Achievements• Excelled at auditing, analyzing, and interpreting up to 300 affiliate agreements simultaneously valued at approximately $150 million, ensuring compliance with terms and dates to reduce potential for non-compliance or breach. Recommended remedies to senior leadership and compliance, legal, and other internal staff.• Entrusted to use expertise and good judgement in determining affiliate payments based on performance as determined by agreement terms / dates and documentation / verification of work completed.• Monitored and tracked agreement compliance by identifying potential indicators of inconsistencies. Developed monthly reports with statistical audit data for use in decision making by senior leadership and other staff.• Played important role in design and launch of contract tracking database, including development of standards and procedures; provided training to regional managers and new hires.• Demonstrated skill in building productive, trustful partnerships with affiliates, including Google, Comcast, Time Warner, Charter, AT&T, and Verizon with focus on maximizing communications and minimizing problems. • Facilitated transition of Affiliate Information System from paper to paperless, managing scanning processes and arranging for external document storage following Sarbanes Oxley Act requirements.

Maintained integrity of Affiliate Sales / Distribution & Mktg. Inc. database with focus on commission calculations and affiliate compliance; tracked affiliate sales through TV and range of web-based platforms.Prepared database for monthly commission calculations that amounted to millions paid annually. Identified affiliates eligible for incentives, as well as auditing database monthly to identify / investigate fluctuations in commission payments. Processed new or renewal affiliate contracts, as well as tracking affiliate acquisition and divestiture issues. Key Achievements• Spearheaded oversight of 7,000 headends located throughout U.S. that represented 99 million subscribers.• Cultivated productive relationships with affiliates that included top cable U.S. cable companies to keep their data up-to-date and identify / resolve problems and issues. • Excelled in convincing affiliates to participate in cross-channel program, exceeding established goal of new subscribers as determined through management by objectives (MBO) process. • Held accountable for managing $100,000 co-op budget. Performed extensive training for regional managers to optimize integrity of database. Conducted affiliate site visits related to contract, channel positioning, cross-channel, and various promotions.• Served as critical resource for recommending affiliate-related and database process improvements, including streamlining efforts to reduce steps needed to complete tasks which improved workflow management.CAREER NOTE:Began tenure with AFFILIATE SALES / DISTRIBUTION & MKTG. INC. by serving as Training Coordinator with focus on strengthening knowledge and performance of five regional managers.Served as 911 Call Taker for MANATEE COUNTY EMERGENCY COMMUNICATIONS CENTER from 6/2017-8/2017, effectively managing incoming 911 calls. Assessed appropriate responses to callers' needs, maintaining calm, professional, courteous, and respectful approach.