Catherine Tseng Email & Phone Number

New Jersey, United States

- Cross-Functional Collaboration: Working closely with cross-functional teams, including engineering, product management, and quality assurance, to ensure seamless project execution and alignment with business objectives and roadmap.- Project Management: Planning and managing 9MM+ portfolio, ensuring on-time delivery within budget and aligned with client specifications and expectations.- Mentorship & Leadership: Leading and mentoring a team of Managers, fostering professional growth, enhancing team collaboration and performance.- Quality Assurance: Establishing and enforcing quality standards end-to-end, ensuring deliverables meet or exceed client requirements.- Risk Management: Identifying and assessing potential risks early on, implementing mitigation strategies to safeguard project success.- Stakeholder Communication: Facilitating effective communication with both technical and non-technical stakeholders, ensuring alignment and transparency throughout project execution.- Client Engagement: Actively engaging with clients to understand their needs, providing regular updates and ensuring satisfaction with project outcomes.- Budget Oversight: Managing budgets meticulously, tracking expenses and ensuring adherence to financial constraints while maximizing resource utilization.- Problem-Solving: Leading problem-solving initiatives, collaborating with the team to address challenges and implement innovative solutions that drive project success.- Pre-Sales Support: Contributing to pre-sales activities by collaborating with the sales team to understand client requirements and deliver tailored solutions.

New York City Metropolitan Area

- Mentorship & Leadership: Led and mentored a team of 40+ software engineers, fostering professional growth, enhancing team collaboration and performance.- Process Improvement: Defined and tailored engineering processes to optimize the software development from end-to-end focused on efficiency and effectiveness.- Cross-Functional Collaboration: Worked closely with, product owners, product managers, designers, development team and stakeholders to align project requirements with client/company objectives and customer needs.- Technical Project Management: Oversaw project technical aspects, including architecture design, code quality, technical requirements and the integration of technologies within tech stack.- Talent Management: Managed recruitment, onboarding, and continuous training to build and sustain a high-performing engineering team.- Performance Management: Conducted performance reviews, established objectives, and facilitated career development plans for team members.- Quality Assurance: Ensured high-quality software delivery through rigorous automated and manual testing, code reviews, and adherence to industry best practices. Quality Assurance pyramid definition and processes.- Budget Management: Developed and managed project budgets, including resource allocation and cost control.- Stakeholder Communication: Communicated project progress, risks, and outcomes to senior management and relevant stakeholders.- Conflict Resolution: Resolved conflicts and removed obstacles to facilitate the engineering team's progress.- Industry Awareness: Stayed updated on industry trends and emerging technologies to drive innovation within the team.- Team Culture: Fostered a collaborative and inclusive team culture that values diversity and promotes a sense of belonging and respect.

Campinas Area, Brazil

As an agile team leader, I worked coaching and supporting multiple agile teams focusing on delivering a better value product, with better quality and in a timely manner.• Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint plannings, demos and other agile related meetings.• Work closely with the Product Owner, establishing and reinforcing sprint priorities and delivery timelines.• Track and share metrics including team velocity, sprint progress, quality, etc.• Provide transparency on Product & Sprint Backlogs (Atlassian JIRA)• Internal and external communication, improving transparency, and sharing valuable information.• Assist teams with appropriate input on backlog item prioritization and removing roadblocks.• Empower teams to get the most out of self-organization.• Negotiate changes in scope and schedule.• Lead and coach development teams with focus on continuous improvement and improve team dynamics, through skill recognition, individual challenges and interactions.

Campinas Area, Brazil

As part of an agile team, worked focused on the Quality Assurance of various web applications for HealthTech companies.• Automated and manual quality control for web applications.• Designing and implementing an automation suite to improve regression cycle performance and establish excellence.• Maintaining iOS and Android Apps quality.• Defining and implementing new policies to encourage best practices and efficiency of quality assurance.• Authoring a test case repository for regression, integration, performance & scale test protocols.• Maintaining test cases and issue reporting in JIRA.• Extracting, manipulating and arranging for different quality metrics through JIRA.• Datastore and API testing.• Documenting, tracking, verifying and giving feedback about functional, UI, and UX defects/issues.• Translating acceptance criteria, user requirements, user stories, and new/historical defects to test cases.• Creating and Updating SLDC documentation.

Bachelor Of Technology (B.Tech.), Information Technology

High School