Wangui Mwangi

Wangui Mwangi Email and Phone Number

Operations Management & Governance | Project Management | Leadership | People Management | Growth Management @ Niobi
Wangui Mwangi's Location
Nairobi County, Kenya, Kenya
About Wangui Mwangi

About Me:I am a seasoned professional and an ardent enthusiast of people management, business management and disruptive fintech. With over 15 years of corporate experience, I bring a wealth of proven expertise in Strategic Planning, Business Planning, Relationship Building, Marketing Management, People Management, Leadership and Project Management. My journey spans diverse industries, including insurance, banking, education and fintech. What sets me apart is my commitment to excellence in strategic, people and business management. I've honed my ability to navigate complexities while maintaining a steadfast focus on high governance standards, integrity, transparency and accountability. Embracing diversity is at the core of my values. What sets me apart is my commitment to excellence in strategic, people and business management. I've honed my ability to navigate complexities while maintaining a steadfast focus on high governance standards, integrity, transparency and accountability. My unique skill set allows me to orchestrate strategic initiatives, foster a culture of innovation and drive operational excellence.Key Strengths:🔹 Strategic Alignment: Proficient in aligning organizational goals with efficient operational strategies, ensuring every initiative drives towards overarching success.🔹 People-Centric Leadership: Adept at nurturing a culture of collaboration and engagement, harnessing the potential of teams for optimized performance and employee satisfaction.🔹 Operational Excellence: Experienced in implementing streamlined administrative processes that maximize efficiency and resource allocation, ensuring seamless day-to-day operations.🔹 Project Mastery: Skilled in orchestrating complex projects from inception to delivery, ensuring timelines, budgets, and quality standards are met.🔹 Change Catalyst: Proven ability to drive transformational change, facilitating seamless transitions and fostering buy-in at all organizational levels.🔹 Cross-Functional Collaboration: Exceptional at building bridges between departments, leveraging my diverse background to facilitate effective cross-functional collaboration.🔹 Analytical Insight: My analytical skills drive operational efficiency enhancements. I excel at refining processes, managing confidential documents, facilitating reporting functions, and prioritizing tasks with precision.Let's Connect: To explore how my expertise can contribute to your team's success. Reach me via wanguimwangi.cwm@gmail.com

Wangui Mwangi's Current Company Details
Niobi

Niobi

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Operations Management & Governance | Project Management | Leadership | People Management | Growth Management
Wangui Mwangi Work Experience Details
  • Niobi
    General Manager
    Niobi Jan 2023 - Present
    Nairobi County, Kenya
    I am responsible for coordinating business operations, monitoring and motivating staff, formulating policies, ensuring good customer service, improving administration processes, managing operational costs, allocating budget resources, engaging with vendors, hiring and training employees, identifying business opportunities and monitoring financial activities.
  • Virtual Pay Int.
    General Manager
    Virtual Pay Int. Aug 2018 - Sep 2022
    Nairobi
    In charge of HR, Admin and Projects. I was responsible for overseeing and managing all Operations, People, MIS and Administrative functions within the organization. Additionally responsible for recruitment, formulating and implementing policies. While also ensuring HR compliance, maintaining vendor relations and other admin work. I also managed the day-to-day functions of multiple offices to ensure operational efficiency and was involved in many cross-functional projects spanning several geographies.• Key Achievements - Led a cross functional team through the brand’s launch, the company's transition during rebranding, the opening up of and operational management of offices across multiple geographical areas. - Developed a MIS charter and established routines which enabled regular review of progress and prompt attention to potential risks around four key pillars, namely Technology, People, Fixed Assets and Stakeholder Management. - Provided regular feedback to the Board of Directors and the Business Unit Leadership Team clearly articulating interventions required. - Spearheaded the successful attainment of the Information Security Management Systems (ISMS) based on ISO/IEC 270001 certification.
  • Kenya School Of Government
    Adjunct Lecturer
    Kenya School Of Government May 2018 - Dec 2020
    Nairobi, Kenya
    My responsibilities included reviewing and improving the syllabus to meet students’ needs. Also taking on additional duties based on the needs of the business administration department and providing support to full-time faculty members. Ultimately, I worked directly with students and faculty throughout the School to ensure the success of the department.• Key Achievements:- Teaching Excellence: Demonstrating consistently high student evaluations and feedback, indicating an ability to engage and effectively educate students.- Course Development: Designing and developing new course materials, curriculum enhancements, or innovative teaching methods that positively impact student learning outcomes.
  • Kca University
    Adjunct Lecturer
    Kca University Apr 2017 - Jun 2020
    Nairobi County, Kenya
    My responsibilities included preparing lectures and discussion questions for class; Issuing out assignments, providing constructive feedback for students; administering exams and grading coursework and exams.• Key Achievements:- Real-world Integration: Incorporating real-world examples, case studies, or industry insights into lessons, enhancing students' practical understanding and application of course concepts.- Innovative Instruction: Introducing creative teaching methods, technologies, or assignments that stimulate critical thinking and active participation among students.
  • Zuri Millers Limited
    Customer Service Manager
    Zuri Millers Limited Nov 2016 - Jul 2018
    Thika
    - Development of marketing and customer service content for better delivery of the product and brand message. - Responsible for answering customer queries, problem solving and providing detailed information to customers and colleagues.- Assisted in the training of new Sales representatives and associates.- Organized the workflow to meet customer timelines.
  • Nic Bank Limited
    Senior Relationship Manager
    Nic Bank Limited Jan 2012 - Oct 2016
    Nairobi, Kenya
  • Nic Bank Limited
    Relationship Officer
    Nic Bank Limited Sep 2010 - Jan 2012
    Nairobi, Kenya
  • Nic Bank Limited
    Customer Service Representative
    Nic Bank Limited Jul 2009 - Aug 2010
    Nairobi, Kenya
  • Nic Bank Limited
    Operations Assistant
    Nic Bank Limited Jul 2008 - Jun 2009
    Nairobi, Kenya
  • Schema Services Limited
    Marketing Executive
    Schema Services Limited Aug 2007 - Jun 2008
    Nairobi, Kenya
  • Royal Media Services Limited
    Sales Representative
    Royal Media Services Limited Jun 2006 - Jul 2007
    Nairobi, Kenya
  • Britam
    Underwriting Executive
    Britam Feb 2006 - Jun 2006
    Nairobi, Kenya

Wangui Mwangi Skills

Entrepreneurship Business Relationship Management Business Development Marketing Customer Service Management Customer Experience Operations Management Customer Service Microsoft Office Leadership Negotiation Team Leadership Management

Wangui Mwangi Education Details

Frequently Asked Questions about Wangui Mwangi

What company does Wangui Mwangi work for?

Wangui Mwangi works for Niobi

What is Wangui Mwangi's role at the current company?

Wangui Mwangi's current role is Operations Management & Governance | Project Management | Leadership | People Management | Growth Management.

What schools did Wangui Mwangi attend?

Wangui Mwangi attended University Of Nairobi, Cim | The Chartered Institute Of Marketing, University Of Nairobi, Institute Of Advanced Technology, The Institute For The Management Of Information Systems, Leaders In Action, Kenya School Of Government, Tafe Sa, Digital Jewels Limited.

What skills is Wangui Mwangi known for?

Wangui Mwangi has skills like Entrepreneurship, Business Relationship Management, Business Development, Marketing, Customer Service Management, Customer Experience, Operations Management, Customer Service, Microsoft Office, Leadership, Negotiation, Team Leadership.

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