Catherine Wilkerson Email and Phone Number
Washington, DC, US
Catherine Wilkerson's Location
Albuquerque, New Mexico, United States, United States
Catherine Wilkerson's Contact Details
Catherine Wilkerson work email
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Catherine Wilkerson personal email
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About Catherine Wilkerson
At the forefront of instructional technology, my role at The Johns Hopkins University - Carey Business School has allowed me to leverage my proficiency in Learning Management Systems (LMS) to enhance the educational experience. With over two years of dedicated work, I've honed my expertise in creating accessible, user-friendly digital learning environments that resonate with a diverse student body. Leveraging AI and other modern tools guide day to day innovative workflows and processes. My recent position as an Instructional Designer at Babb Education builds on this foundation, where customer relations and clear communication are paramount. Our team's commitment is to deliver top-tier educational projects that not only inform but also engage learners. Through collaboration and a deep understanding of educational technologies, we empower instructors to achieve excellence in higher education.
Catherine Wilkerson's Current Company Details
The Johns Hopkins University - Carey Business School
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Instructional Technologist
Washington, DC, US
Catherine Wilkerson Work Experience Details
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Instructional TechnologistThe Johns Hopkins University - Carey Business SchoolWashington, Dc, Us
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Instructional TechnologistThe Johns Hopkins University - Carey Business School Jan 2022 - PresentBaltimore, Maryland, UsAs a Learning Technologist, I bring extensive expertise in academic Learning Management Systems (LMS), specifically Canvas, and Learning Technology Interoperability (LTI). My role involves designing, developing, and facilitating training sessions for faculty and staff, providing essential support for LMS tools, troubleshooting issues, and ensuring seamless course delivery. I excel in learning new technologies swiftly, supporting course development, and consulting with faculty to integrate cutting-edge instructional technologies into online, hybrid, and face-to-face courses. My focus is on optimizing the user experience and ensuring effective technology adoption within academic settings.With a collaborative approach, I work closely with faculty, staff, and other stakeholders to drive innovation in educational technology. I lead technical development projects, conduct research on emerging tools, and design comprehensive training programs to enhance teaching and learning outcomes. My commitment to quality assurance, accessibility, and continuous learning ensures that I deliver practical solutions that meet the diverse needs of academic institutions while staying current with the latest technological advancements. -
Instructional DesignerBabb Education Oct 2023 - PresentI am part of an amazing team of Instructional Designers and educators working on variety of Higher Education based project. -
Instructional Technologist And Quality Assurance SpecialistWalden University Aug 2018 - PresentUsTaking on project and assignments on an as needed basis for Walden University. -
Instructional Design And Technology Mooc AssistantUniversity Of Maryland Global Campus Sep 2022 - May 2024Adelphi, Maryland, UsInstructional Design and Technology MOOC Assistant in the Education Technology Department at University of Maryland GlobalCampus (UMGC) -
Learning Management System AdministratorMaryland University Of Integrative Health Sep 2020 - Feb 2022Laurel, Md, UsAs an LMS Administrator for Canvas and Canvas Catalog, I manage the full spectrum of Learning Management System operations, ensuring smooth functionality and integration across all tools and platforms. My responsibilities include maintaining and updating the LMS, managing LTI and cloud-based tools, resolving technical issues, and overseeing roles and permissions to ensure secure and efficient access. I serve as the primary liaison with Canvas and Instructure, ensuring that all technical timelines are met and that students, faculty, and staff are kept informed of updates, outages, and new features. In addition, I coordinate training and orientation resources to support effective use of the LMS across the institution.Beyond LMS administration, I oversee all technical operations within the Instructional Design Services unit, ensuring seamless coordination and integration of online learning technologies such as Zoom and other web conferencing tools. My role includes managing licenses, evaluating and implementing new tools, and supporting the university's commitment to accessible instruction by assisting with media accessibility in classrooms. I also manage the Online Service Portal, providing timely support for students and faculty, and continuously identify opportunities for process and quality improvements in course development and delivery. -
Program Ambassador (Baltimore City)Innovations For Learning Feb 2019 - Jul 2019Evanston, Il, UsWork within Baltimore City Public Schools to promote and implement literacy tutoring system TutorMate. Assist in deployment and technical support for TutorMate services. -
Director Of Operations For The Center For Teaching And LearningMaryland University Of Integrative Health Jan 2016 - Jan 2019Laurel, Md, UsAs the operations lead for the MUIH Teaching and Learning Center (TLC), I directed the center's strategic planning and operational functions, collaborating closely with internal cross-functional teams and the broader university community. In my role as the Learning Management System Administrator, I managed system functionality, evaluated new tools, and delivered comprehensive training to enhance the effectiveness of the LMS. I partnered with instructional designers and the Director of Course Design to develop high-impact courses, and streamlined communication between the TLC, IT department, LMS, and SIS to ensure seamless data integration and IT functions.Key achievements during my tenure include driving continuous improvements in course maintenance and delivery processes, managing education tool licensing, and identifying and evaluating new technical resources. I also played a pivotal role as the MUIH Quality Matters (QM) Representative, facilitating QM training and managing both internal and external course reviews. Additionally, I supervised Digital Learning Specialists, coordinated staffing needs within the TLC, and maintained the unit's deliverables and deadlines despite staffing reductions, demonstrating resilience and a commitment to operational excellence.
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Instructional DesignerMaryland University Of Integrative Health Jun 2015 - Jan 2016Laurel, Md, Us
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Instructional TechnologistHoward Community College Feb 2015 - Jun 2015Columbia, Md, UsIn my role, I served as the primary contact for instructional technology training, providing essential support and training to faculty on effectively using and integrating technology in their teaching. I developed comprehensive user guides, self-help documentation, and tutorials that were accessible both online and offline, ensuring that faculty had the resources they needed to successfully implement instructional technologies. Additionally, I collaborated with the Director to plan and execute training schedules and sessions, tailoring them to meet the specific needs of the faculty.I also performed application testing and evaluation, assisted with the implementation of new applications and upgrades, and worked closely with the Director and other support personnel to resolve technical issues related to the course management system. Beyond technical training, I contributed to the development of instructional materials, supporting the design of courses for both online and blended learning programs. My role also extended to assisting with various departmental needs, ensuring that all aspects of instructional technology and course design were supported and aligned with the department's goals. -
Senior Instructional DesignerLaureate International Universities Mar 2014 - Nov 2014Miami, Florida, UsThis position allowed me to take on additional responsibilities and provide leadership as part of the Instructional Design team. • Performed quality assurance reviews of courses and documents• Delivered training of new hires and trained current Instructional Designers on process changes and assisted with continuing education• Served on multiple committees and working groups, including the department wide training committee involved in analyzing training needs, developing and delivering trainings• Performed technical assistance for the teams LMS builds• Assisting in scheduling and resourcing projects and quality reviews while maintaining my own workload of multiple projects -
Instructional DesignerLaureate International Universities May 2012 - Jul 2014Miami, Florida, UsBuild and create online classrooms and other training materials. Working with Course Developers to ensure courses meet educational requirements. Quality Assurance of course materials and media. Always working towards a quality student experience.
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Product Delivery SpecialistLaureate International Universities Feb 2011 - May 2012Miami, Florida, UsWorking within the Product Development Group at Laureate Education to ensure delivery of quality product.
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Enrollment AdvisorLaureate International Universities Nov 2009 - Feb 2011Miami, Florida, Us•Assisted students who were enrolling in higher education programs•Advised, educated, consulted and supported qualified potential students, as part of this sales and matrix based role. •Employed sales and relationship building techniques to overcome barriers and guide students into fitting programs. •Assisted in every aspect of enrollment from choosing a program to walking them through their classrooms. •Led continuing education and training for my team by holding classroom sessions with new hires to deliver curriculum and monitor progress.
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Implementation SpecialistMicros Systems Inc Jun 2008 - Nov 2009Columbia, Maryland, Us•Point of sale computer systems installation in luxury hotels division. •Worked on site visits to create scope of work documents then followed up with database builds and system hardware installation•Created maintenance plans for the systems and did remote programming for updates •Completed menu item databases and created standard financial report layout•Developed and conducted trainings, both face-to-face and virtual, based on customer specifications, needs, and established standards.•Trainings were created for all types of hospitality employees and consisted of everything from large wait staff and manager trainings to smaller CFOs and corporate sessions. •Ensure smooth installation process and minimize post-installation support requirements through these trainings. -
ManagerEnotria Restaurant Jan 2001 - May 2008
Catherine Wilkerson Skills
Software Training
Microsoft Office
Software Implementation
Customer Service
Instructional Design
Customer Relations
Hands On Training
Addie
Distance Learning
E Learning
Project Management
Program Management
Training
Adult Education
Blended Learning
Captivate
Curriculum Development
Dreamweaver
Higher Education
Instructional Technology
Leadership
Learning Management
Learning Management Systems
Management
Multimedia
Photoshop
Quality Assurance
Staff Development
Technical Support
Catherine Wilkerson Education Details
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University Of Maryland Global CampusInstructional Design And Technology -
Walden UniversityGraduate Certificate In Instructional Design And Technology
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Towson UniversityBusiness Administration- Management
Frequently Asked Questions about Catherine Wilkerson
What company does Catherine Wilkerson work for?
Catherine Wilkerson works for The Johns Hopkins University - Carey Business School
What is Catherine Wilkerson's role at the current company?
Catherine Wilkerson's current role is Instructional Technologist.
What is Catherine Wilkerson's email address?
Catherine Wilkerson's email address is ca****@****dcc.edu
What schools did Catherine Wilkerson attend?
Catherine Wilkerson attended University Of Maryland Global Campus, Walden University, Towson University.
What skills is Catherine Wilkerson known for?
Catherine Wilkerson has skills like Software Training, Microsoft Office, Software Implementation, Customer Service, Instructional Design, Customer Relations, Hands On Training, Addie, Distance Learning, E Learning, Project Management, Program Management.
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