• Plan and execute employer and community events of various sizes, both in-person and virtual• Support the growth of current and new programs through development and implementation of outreach strategies• Build relationships with downtown employers and transportation stakeholders to encourage them to prioritize and support commute mode switch among their workforces• Work with multimodal transportation operators to build customer adoption of new modes• Provide 1:1 customized consultations, lowering barriers to sustainable transportation adoption

•Managed and ensured the quality of day-to-day and on-going operations of the system-wide University Occupational Health program•Chaired Diversity, Equity, and Inclusion committee•Implemented and managed complex program changes in response to rapidly evolving COVID-19 considerations•Developed strategic initiatives for the University’s Occupational Health and Safety program•Managed projects to improve service delivery within the University and with contracted vendors•Coordinated updates to health questionnaires, including platform transition to improve usability and customization•Served as primary liaison between department and business partners both within and outside the organization•Developed solutions to complex technical and operational problems •Oversaw updates of University policies consistent with federal statutes and contract services for DOT covered drug and alcohol testing programs•Developed job aids and training materials

•Managed performance of and customer service for complex operations related to 10 state-wide surveillance programs. •Conducted analysis and made recommendations for improved efficiency and quality of occupational health programs and services.•Customized and configured enterprise occupational health records system, developed workflows for assigned projects.•Served as Designated Employer Representative for two DOT-mandated drug and alcohol testing programs.

•Coordinated all administrative activities related to the annual hiring and management of 400-500 student/temp-casual employees across 23 departments•Created and posted student/temp-casual employee positions in Peoplesoft, assisted supervisors with hiring processes and procedures, created and maintained student/temp-casual employee files•Processed pay changes, position transfers, supervisory changes, and terminations•Completed I-9 verification and orientation activities with new student/temp-casual employees•Ran queries and reports to verify bi-weekly payroll abstracts for ~500 student employees; investigated and resolved payroll discrepancies•Initiated background checks for prospective hires•Promoted University Wellbeing Program as a Wellbeing Champion

•Led engaging and informative guided bicycle tours of up to 20 guests on three routes in downtown Minneapolis, ensuring safety, comfort, and positive customer experiences•Effectively assisted with bicycle tour and bicycle rental information, payment processing, bicycle set up, amenities, routing, and destination planning

•Balanced financial, administrative, and human resources functions to effectively serve Library staff and faculty. •Audited invoices, analyzed for accuracy, approved for payment, resolved discrepancies and problematic records•Processed reimbursements, created and managed requisitions and bills, created and prepared invoices for payment, reconciled purchasing card transactions•Provided executive assistance for Law Library Director, staffed reception desk•Planned and coordinated departmental events with internal and external participants, including scheduling, communications, catering, and technology setups•Served on professional librarian search committees and managed candidate travel logistics•Managed training on transition to online portal for time/absence entry for student and full time employees

•Managed operations at 2 public service desks•Supervised 2 full time employees in looseleaf filing, managed looseleaf collection•Hired, trained, supervised, and managed scheduling of 20+ circulation student employees•Increased Law Library Community Fund Drive participation rate 13% in 2011•Provided executive assistance for Director•Planned activities to enhance staff development as member of Law School Professional Development Committee•Coordinated monthly Library Lunch and Learn series

•Proactively developed and implemented comprehensive circulation student employee orientation program•Hired, supervised, and trained 25+ circulation student employees per semester in policies and procedures; managed scheduling•Managed logistics for 3-day American Bar Association Site Evaluation•Increased Law Library Community Fund Drive participation rate 61% in 2010•Provided executive assistance for Director, Executive Secretary, and 4 Associate Directors•Managed Law Library looseleaf collection•Overhauled weekly e-newsletter; compiled and distributed e-newsletter

•Managed recruitment, registration, logistics, communications, and training for 160+ volunteers at first two 2014 Minneapolis Open Streets events•Oversaw volunteer sign in, training, and materials distribution at events•Trained and coordinated with volunteer leaders to ensure a safe environment, smooth event operations, and a pleasant volunteer experience•Acted as primary contact for volunteer inquiries

•Processed, closed and confirmed compliance on loans; reviewed completed loan packages against system data; corrected errors to loan packages and/or system data•Consistently exceeded 100% of production quota and company accuracy goal of 95%

•Trained undergraduate employees in policies and procedures•Completed special projects and complex item requests

•Fulfilled 30-50 item requests per 4 hour shift by efficiently retrieving and accurately processing library materials with minimal supervision