Management of Amazon's Global Digital Financial Operations team offering royalty services globally for Amazon’s 30 Digital businesses operating out of 54 global entities; ensuring on-time payments to a diverse group of external customers consisting of authors, publishers, software developers, film and television producers and studios, artists, music publishers and record labels.Strategic Partnership:o Fostered collaboration with stakeholders in 31 unique business lines, product and technology teams to translate complex requirements into scalable solutions that are easily digestible by all levels. o Applied a controllership mindset to optimize customer service while achieving cost savings and operational efficiencies.o Led 3 independent technologies teams to secure SVP headcount funding for 3 unique products impacting the payments space during times of company-wide constraint.Resource Management:o Orchestrated the management of people resources within the Amazon global framework; optimizing operational resourcing to support day to day support of ~22M invoices/year with less than 20 people. This was accomplished by the identification of shared services outside of the team that can be leveraged for general tasks at the direction of the SMEs within the established team.o Ensured optimal geographical placement of roles and responsibilities across 7 support centers and corporate offices.Process Optimization:o Identified and remediated process weaknesses to enhance control infrastructure; ex. mitigation of a multi-billion dollar controllership gap in upstream systems which required a deep dive of the technical system and solution designing to develop a path forward with closed the gap while also meeting the requirements of business, accounting, finance, and technologies team.o Developed and implemented KPIs to measure performance and process quality, reporting to VP-level leadership.

Evaluate end-to-end processes within Operations, as well as upstream businesses, by diving deep to identify gaps; partnering with business partners to implement solutions to mitigate risks affecting Finance OperationsContinuous partnership with Directors and their direct reports to identify high risk business areas for process auditOngoing assessment of SOX controls to identify any unmitigated risks or necessary updates within a continually evolving business environmentDeveloped mechanisms to raise global awareness and engagement of risks within everyday processes across all Finance Operations Quarterly monitoring and administration of SOX302 review process to ensure timeliness and effectiveness the sign-offs, culminating in writing and presenting a VP level analysisAsses existing Finance Operations policies to ensure continuing relevance and completeness; partnering with director level owners to approve and update as neededPerform initial process assessments for new business acquisitions; working with process owners to create realistic transition plans to integrate established Amazon standards, identify and mitigating any risks associated with the transition