Catherine U. Herrera, Mm, Pmp® Email & Phone Number

Valenzuela, Ncr, Ph

Cebu City, Philippines

Villa Pura, Sna Jose, Tagaytay City 4120

Project management of commissioned works in corporate communications and self-publishedbooks for this media communications company.

Cebu City

• People management, organizational and time management through coordination of schedules. and directly managing the day-to-day efforts teams of software developers and administration staff• Proactively identify, communicate and solve operational issues affecting group performance

Ortigas

• Senior and sole business analyst for data warehousing to create new Capital Subscription System for Assets and Liabilities Management System (ALMS) used in Treasury Department• Team member for various data warehousing projects on Income Attribution System (IAS): o Liquidity Investments, Loans, Debt Securities• Reaffirm rules in the end product with internal testing of Quality Assurance team.• Contracted to ADB by Talentium Inc. (formerly known as AppSource).• Oracle… Show more • Senior and sole business analyst for data warehousing to create new Capital Subscription System for Assets and Liabilities Management System (ALMS) used in Treasury Department• Team member for various data warehousing projects on Income Attribution System (IAS): o Liquidity Investments, Loans, Debt Securities• Reaffirm rules in the end product with internal testing of Quality Assurance team.• Contracted to ADB by Talentium Inc. (formerly known as AppSource).• Oracle Database 11g, Oracle SQL Developer, JIRA, Confluence, Agile, SharePoint, Lotus Notes Show less

National Capital

Single Point of Contact for Generic Service Requests (P&G Account) for Asia-Pacific region. Backup for EMEA and LA/NA regions. Resource Request SPOC for British Telecom (BT).

Ncr - National Capital Region, Philippines

Proctor & Gamble (P&G) o Generic Service Request (GSR) Single Point of Contact  Manage multiple service requests daily from client.  Pre-sales solutioning with solution architects and service delivery.  Approvals sourced for writing client contracts.  Assist on confirming requested deliverables.  Collect payments for completed requests.o British Telecom - Resource Request (BTRR) Single Point of Contact  Oversee P&G… Show more Proctor & Gamble (P&G) o Generic Service Request (GSR) Single Point of Contact  Manage multiple service requests daily from client.  Pre-sales solutioning with solution architects and service delivery.  Approvals sourced for writing client contracts.  Assist on confirming requested deliverables.  Collect payments for completed requests.o British Telecom - Resource Request (BTRR) Single Point of Contact  Oversee P&G networking solutions requests to British Telecom.  Approvals sourced for writing client contracts.  Assist on confirming requested deliverables.  Collect payments for completed requests.• Helped with process improvement leading to faster turnaround of contracts submission.• Internally fine-tune service request platform.• QuickBase, Workbase, Service Desk, Service Manager, Visio, SharePoint Show less

Ncr - National Capital Region, Philippines

Participated in the strategic business planning of the company and implementing the planned IT strategies to support the corporate goals.Senior Project Manager: Generali Philippines: Agency Compensation System Call Center for Citibank Philippines: Loans Verification System, Tele-calling System, UserAdministration System, Data Manager System US Realtor: Online Commercial Real-Estate Marketing Honda Cars Alabang: Human Resource Information System and Payroll… Show more Participated in the strategic business planning of the company and implementing the planned IT strategies to support the corporate goals.Senior Project Manager: Generali Philippines: Agency Compensation System Call Center for Citibank Philippines: Loans Verification System, Tele-calling System, UserAdministration System, Data Manager System US Realtor: Online Commercial Real-Estate Marketing Honda Cars Alabang: Human Resource Information System and Payroll System US Biotechnology Company: Human Resource System Windows XP, Microsoft Project, Visio, Work Breakdown Structure (WBS), Earned ValueAnalysis (EVA), RUP, XP, Waterfall, SharePoint Show less

Region Vii - Central Visayas, Philippines

Mactan Export Processing Zone (MEPZ) and Misamis Oriental Export Processing Zone: Material Resource Planning System, Finished Goods Inventory System, Personnel Information System, Payroll, Accounting, Warehouse and Inventory Control, Purchase Requisition and Monitoring, GL, A/R, A/P, Payroll & Time-Monitoring, Sales & Billing, Human Resources Information System - using AS/400, COBOLo Japanese-Filipino Restaurant: Point of Sale o Security Agency of Gaisano Bros. Merchandise: HRIS… Show more Mactan Export Processing Zone (MEPZ) and Misamis Oriental Export Processing Zone: Material Resource Planning System, Finished Goods Inventory System, Personnel Information System, Payroll, Accounting, Warehouse and Inventory Control, Purchase Requisition and Monitoring, GL, A/R, A/P, Payroll & Time-Monitoring, Sales & Billing, Human Resources Information System - using AS/400, COBOLo Japanese-Filipino Restaurant: Point of Sale o Security Agency of Gaisano Bros. Merchandise: HRIS, Payroll & Billing Systemo Cebu Polar Marketing: Hardware Inventory & Sales Systemo Borland’s Delphi 4 and 5, PowerBuilder, Visual Foxpro, Interbase 5 and 6o Windows NT, Windows 2000, Windows 98, Windows 95, Red Hat Linux, Visio, Waterfallo Conduct user interviews and design computerized application systems.o Advise on, and carry out, the required data analysis, interpretation, correction and document presentation for various assignments and clients.o Confer with other programmers and technical personnel to resolve problems of intent, inaccuracy or feasibility of software application processing.o Responsible for follow-up and definition of time scheduleo Conduct periodic status checks with customers and team to assess progress against plan.o Drive the technical design, development and deployment efforts for new features and functionality.o Evaluate and work with different suppliers to ensure the right equipment are acquired for the computing needs of the clients.o Proactively identify, communicate and solve operational issues affecting group performance.o Project management: people management, organizational and time management skills demonstrated by coordinating the schedules and addressing concerns as well as directly managing the day-to-day efforts of a team of 10+ software developers.o Perform consultancy work on solution development and implementation-based areas of expertise.o Meet with clients and provide advice and solutions on a variety of technical problems. Show less

Region Vii - Central Visayas, Philippines

• Remote and on-site support for nine (9) branches and service centers in Visayas and Mindanao.• On-call support/Backup on-site support for other branches and service centers in Luzon. • Consult and answer technical, IT and operations-related questions including, but not limited to the company’s branch and service center staff located in the Visayas and Mindanao area.• Problem resolution through monthly branch visits or through phone support any issues relating to the Direct Selling… Show more • Remote and on-site support for nine (9) branches and service centers in Visayas and Mindanao.• On-call support/Backup on-site support for other branches and service centers in Luzon. • Consult and answer technical, IT and operations-related questions including, but not limited to the company’s branch and service center staff located in the Visayas and Mindanao area.• Problem resolution through monthly branch visits or through phone support any issues relating to the Direct Selling System (DSS), Branch Reporting System (BRS) as well as the operating systems and various software installed in the offices.• Set-up of infrastructure during opening or transfer of the direct-selling offices in the assigned areas of responsibility.• Preventive maintenance of hardware.• Roll-out and implementation of installations and updates to information systems throughout the different branches.• Maintain technical support monitoring system and production of related status reports.• Conduct training to end-users of the systems.• Write correspondence regarding latest concern of technical clarifications and other support matters.• SCO Unix 3.2.4.2, SCO OpenServer 5.0.5, Progress 6.3L, Windows NT, Windows 98, Windows 95, MS Exchange Show less

Philippines

• Universal Robina Corporation: HR Information System (HRIS) - Team Member, Powerbuilder 4 and SQL Server 6.5• US/Philippine client (Snell and Sage): Team Lead, Training and Career Planning Module (INTACT) used in an HRIS, Powerbuilder 4 and WATCOM SQL 4• Advised and carried out the required data analysis, interpretation and correction and document presentation of various assignments.• Worked under strict schedules and was involved in project milestones while maintaining product… Show more • Universal Robina Corporation: HR Information System (HRIS) - Team Member, Powerbuilder 4 and SQL Server 6.5• US/Philippine client (Snell and Sage): Team Lead, Training and Career Planning Module (INTACT) used in an HRIS, Powerbuilder 4 and WATCOM SQL 4• Advised and carried out the required data analysis, interpretation and correction and document presentation of various assignments.• Worked under strict schedules and was involved in project milestones while maintaining product quality.• Participated in all aspects of software application designs.• Conferred with other programmers and technical personnel in resolving problems of intent, inaccuracy or feasibility of software applications processing.• Consulted and answered technical queries from staff.• Met with clients and provided advice and solutions on a variety of technical problems.• Participated in assessing business requirements when necessary as well as the preparation of time and resource estimations based on the project.• PowerBuilder 3 and 4, SQL Server 6.0 and 6.5, Windows NT, Windows for Workgroups, ERWin, Waterfall Show less

Cebu

• Branch Operations: credit and collection, direct-selling campaigns and warehousing/inventory.• Maintenance of master files and other data related to support for dealer servicing.• Performance of other duties as may occur from time to time as instructed and required in the business activities relating to the Company products and customer activities such as conducting dealer interviews, participation in Sales and Marketing activities and out of town trips for generation of… Show more • Branch Operations: credit and collection, direct-selling campaigns and warehousing/inventory.• Maintenance of master files and other data related to support for dealer servicing.• Performance of other duties as may occur from time to time as instructed and required in the business activities relating to the Company products and customer activities such as conducting dealer interviews, participation in Sales and Marketing activities and out of town trips for generation of sales.• SCO Unix 3.2.4.2, Windows 95, Progress 6.2L; Branch Reporting System, Direct Selling System Show less

Phlippines

• Asahi Optical Philippines Corporation in Mactan Export Processing Zone (MEPZA): General Ledger System• Develop and maintain applications and databases by evaluating client needs and analyzing requirements.• Convert scientific, engineering and other technical problem formulations to a format processable by computer.• Enter program into computer system as per guidelines supplied or approved by technical lead• Unit test all code implementations and resolve known issues specific… Show more • Asahi Optical Philippines Corporation in Mactan Export Processing Zone (MEPZA): General Ledger System• Develop and maintain applications and databases by evaluating client needs and analyzing requirements.• Convert scientific, engineering and other technical problem formulations to a format processable by computer.• Enter program into computer system as per guidelines supplied or approved by technical lead• Unit test all code implementations and resolve known issues specific to unit of work as well as interaction with overall project,• Review results of software application runs with interested personnel to determine necessity for modifications or reruns.• Coordinate and work with the programming team in maintaining the various developed application systems.• Code and implement the General Ledger System.• Maintenance of aforementioned system and development of other smaller modules.• Fujitsu K650-20 minicomputer, COBOL includes screen, control language and screen message files. Show less

Cebu City

• College of Computer Studies • Subjects: Data Structures and Algorithms, System Analysis and Design, Application Development, Structure of Programming Languages, Information Resource Management, Computer Audit, Security and Control, Programming Languages (Basic, Pascal, dBase, FoxBase)

Mm, Management, Passed

Consuming a mountain of business cases studies every week and analyzing them as well as debating or discussing them in the classes. We.

Master Of Science (Ms), Computer Science, Incomplete

Took up subjects in order to complete a masters course in Computer Science.

Bachelor Of Science (Bs), Computer Management, Passed

Activities and Societies: Supreme Student Government, CIT Community Theater I started with the degree in Computer Science as I was.

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science (Bs), Information Technology, Cum Laude

Activities and Societies: CIT Alumnae Association Supreme Student Government Debate Team Class officer for every year with various roles.

Pilot Ground Course, Aircraft Pilot (Private), Passed

Studying the subjects which serve as theory in preparation for flying.

Secondary, High School/Secondary Diplomas And Certificates, Honors

Activities and Societies: book club and sports I finished my elementary and secondary education.