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Dynamic, self motivated individual with demonstrated leadership in building and managing cross-functional, cross-organizational teams to deliver cost effective, high quality solutions for business owners.
Cathie L Neel Consulting, Llc
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OwnerCathie L Neel Consulting, Llc Jun 2004 - PresentGreater Atlanta AreaProgram/Project Management, Software Development and Process Improvement Consulting Services
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Enterprise Projects/Release Program ManagerBridge2 Solutions Jul 2015 - Feb 2020Greater Atlanta AreaProgram Management of loyalty rewards SaaS platform supporting key Financial Service clients using a Scrum methodology. Oversight of monthly Core Platform Production Releases for all applications within the Core suite. Incorporate continuous Release improvements such as development of a Release Deployment Runbook template enabling consistent repeatable deployments, milestone tracking and reporting of deployment tasks resulting in improved communication across organizational teams, fewer issues during deployment and reduced deployment durations. Project responsibilities include platform integration of third party partners/products onto Core Platform for fraud prevention, personalization and various business value propositions. Infrastructure improvements include roll out of Chef deployments to Core Platform components in multiple environments. Miscellaneous infrastructure projects include update of new corporate Active Directory structure across all platforms and update of DB security and passwords across enterprise as well. -
Program Manager (Consultant)Fidelity Information Services Jun 2010 - Jul 2015Greater Atlanta Area, Portland, Maine AreaProgram Management oversight for Fidelity Information Services applications at TD Bank. Program and Project Management for various key initiatives including program oversight for 3 FDIC Acquisitions in a 4 month period, Store Number Expansion across 17 applications, and roll out of new Event and Statement Fee changes. Implementaion of new fee structures for retail banking customers. Delivery of major 3 year strategic initiative worth over $12M in revenue enhancing the core posting process within FIS applications.PMO process development and improvement through establishing various PM tools/templates: Status Reporting, Schedule and Budget tracking template creation with guidelines/procedures. Support for process/template training and organizational roll out. -
Data Center Refresh Program Manager (Consultant)Sita Dec 2009 - Jun 2010Greater Atlanta AreaProgram planning, tracking and oversight of data center teams for approximately 200+ refresh projects in 2010. Refresh scope included evaluation of application and infrastructure against new data center reference architecture then planning for application remediation to support new architecture. Scope of deployment included migration strategy determination, build out of new infrastructure, testing of application, certification of infrastructure as production ready. Once operational testing was complete, planned the "go live" cutover of production data, post install warranty and decommissioning of old infrastructure. Led PMO improvements including standardized WBS templates and guidelines, Change Management Process & Procedures, Risks/Issues and Action Item templates, Asset Management Process and established an Organizational Process Repository with support for roll-out and training. -
E-Commerce Program Manager (Consultant)Sita Apr 2009 - Nov 2009Greater Atlanta AreaProgram Management oversight for a Program of 18+ Infrustructure e-Commerce projects. Managed and coordinated build out of new and existing customer eCommerce infrustructure hardware and OS, connectivity, firewalls, databases. Planned and managed data migration if needed and validated set up prior to application install and testing. Once tested and certified, facilitated operational readiness testing and migration of solution to production. Developed overall Program Tracking log, faciliated several improvements including standard support templates and test validation testing prior to infrustructure release. -
Account ManagerInfopoint Solutions, Inc Jan 2009 - May 2009Greater Atlanta AreaAccount Management and business development for key client in the Healthcare Industry.
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Product ManagerRadiant Systems Jun 2008 - Jan 2009Greater Atlanta AreaProduct Manager for Retail POS Systems• Drove strategic planning and development of Product Roadmap with alignment across marketing, sales, development and support functional teams.• Developed and rolled out a formal feedback process to gain input from implementation partners resulting in a 25% participation rate from partners in design reviews.• Performed competitor analysis to develop and deliver requirements with prioritized features and corresponding justification.• Spearheaded, scheduled and led team on definition of default values in application database to reduce install and configuration time. • Leveraged database default settings from improvement initiative to develop a configuration wizard. • Managed and coordinated with external third parties to assess partnership opportunities. -
Web Services Project Manager (Consultant)At&T Mobility Jul 2007 - Apr 2008Greater Atlanta AreaSingle point of contact for 4 – 5 concurrent projects for implementation of ordering/provisioning web service portal to enable customer sales of ATT products/services in a client server environment.• Functional subject matter expert for customer need analysis, requirements definition and selection of web services/connection methods using a RUP SDLC methodology • Project Management oversight in defining schedules, scope, estimates, status reporting, metrics, communication strategies/plans, tracking controls and lessons learned. • Test Management as point of contact for all UAT activities including test environment selection, reviewing customer test plans, determining data requirements then working to deliver data as needed. • Implementation contact for customer and internal teams in transitioning/training of customer services. Provided first tier production support using internal dashboards and other system monitoring tools for two weeks post deployment. -
Enterprise Test Program Manager (Consultant)At&T Mobility Jun 2005 - Jun 2007• Enterprise Test Manager for strategic ATT strategic projects such as an enterprise Product Catalog, initial ATT Integration across land line/wireless organizations and other key initiatives in a client server environment across five major releases.• Owned and managed team of test analysts across cross functional organizations through System Integration and UAT.• For both System Integration and UAT test phases, developed and managed approvals of Test schedules, Strategies , Test Plans (test cases, data to be used, systems and data to be verified with expected results). Managed and triaged issue tracking and resolution using Remedy, ClearQuest and Team Track, test metrics from Quality Center and providing status reporting of progress metrics and issues/resolution status on a daily basis.• Applications included: Seibel CRM, Data Warehouse, Amdocs and Convergys Billing Systems and back end Accounting and GL systems. -
Pmo Process ConsultantCenterpost, Inc. Mar 2005 - May 2005Establishment of project office process, procedures and templates using an Agile SDLC customized for a call center software product company in a client server environment. Customized process/procedures/templates/guidelines and trained resources to enable reuse
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Application Delivery Project Manager - (Consultant)Ups-Scs Jun 2004 - Mar 2005• Senior Project Manager for Application delivery management of freight transportation product suite across approximately 8 projects in a client server environment with approximately 20 resources. • Direct management of cross functional resources across requirements, development, testing and operations for delivery solution including financial forecasting and tracking, network interaction, application development, test, and configuration management as well as deployment and post install support. -
Pmo Engagement Manager/Program ManagerFidelity Information Services 1997 - 2004Greater Atlanta Area• Engagement/Program Manager for major retail financial institutions including Pacific Capital Bank, JP Morgan Chase, Colonial Bank, Mellon Bank and Citizens Bank in mainframe and client server environments. Accountable for successful overall delivery to customers and P& L of up to $10 M with teams ranging from 5 – 110 resources. Responsible for favorable customer relationships and incremental sales targets.• Development of Program Definition Report (scope, objectives, strategies, communication, change management, quality and testing strategies)• Master schedule creation and maintenance • Responsible for oversight and direction for Project Managers and Delivery Teams • Resource evaluation/selection of internal and offshore resources. • Contract and vendor management with assessment and progress evaluations • Status reporting both executive and team level across program for all phases of delivery.• Capture of lessons learned and recommendations of organizational improvements for each implementation. -
Network Integration ManagerSprint May 1990 - Nov 1997Dallas/Fort Worth AreaNetwork integration of web systems. Rating, Billing and Provisioning systems software development. Production support for Sales Compensation, Accounts Receivable and Collections Systems.
Cathie Neel Skills
Cathie Neel Education Details
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Computer Information Systems
Frequently Asked Questions about Cathie Neel
What company does Cathie Neel work for?
Cathie Neel works for Cathie L Neel Consulting, Llc
What is Cathie Neel's role at the current company?
Cathie Neel's current role is Owner.
What is Cathie Neel's email address?
Cathie Neel's email address is cn****@****ons.com
What is Cathie Neel's direct phone number?
Cathie Neel's direct phone number is +138686*****
What schools did Cathie Neel attend?
Cathie Neel attended Texas A&m University.
What are some of Cathie Neel's interests?
Cathie Neel has interest in Environment, Scuba Diving, Hiking, Biking, Science And Technology, Human Rights, Animal Welfare.
What skills is Cathie Neel known for?
Cathie Neel has skills like Sdlc, Vendor Management, Program Management, Integration, Process Improvement, Requirements Analysis, Pmo, Software Project Management, Business Process Improvement, Project Management, Project Planning, Product Management.
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Cathie Neel
Dallas-Fort Worth Metroplex
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