Cathi W. Email & Phone Number

Scheduled service calls & dispatched to technicians

West Chester, Ohio, United States

West Chester, Ohio, United States

West Chester Twp., Ohio

Sharonville, Ohio

Manage all incoming bills and pay monthly. Receive all incoming payments and post to database. Run, all reports for payables and monies received.Monthly as well as quarterly reports for IFTA. Maintain daily logs of fuel usage as well as entering weekly run sheets for each driver for mileage reports. Do all background checks & employment verification's for.

Forest Park Ohio

Answer multi-line phoneResponsible for all HVAC permits and following up with clients if inspection failed Implemented dispatch for profit by assigning the right call the right tech Greet clients and vendors Work daily in Windows, Excel, Ascente, Outlook and I Symphony softwareAlso entered and maintained all on call schedules in Comnet & Ascente Scanned.

Nominated by my manager and coworker for the Leadership Exploration Program. It is a prerequisite to entering the management program with in the company.

Answer in coming calls, dispatch techs to service calls, process mail, send out all marketing material. Make sure trucks are maintained by tracking mileage and scheduling regular maintenance and repairsMaintain PO log and post invoices in Quick Books for payment and process tech sales commissions. Customer service & support, make calls to customers with.

Answered phones, took supply orders, logged and dispatched service calls as well as providing technical support via the phone. Customer service/support, made calls on past due accounts. Assisted with mailings and printing using duplicators. I also assisted sales staff. I built service history and outlook data base with all customer information. Proficient.