Cathleen Joy Parriño, Mba Email & Phone Number

Burnaby, British Columbia, Canada

• Provided exceptional customer service by addressing inquiries and resolving issues promptly, contributing to a seamless gaming experience for clients.• Mentored and guided new team members in card-handling techniques and equipment maintenance.• Continuously maintained a 100% performance appraisal since starting the role.• Collaborated with cross-functional teams to improve service delivery and ensure customer satisfaction, enhancing the overall client experience.

Greater Vancouver Metropolitan Area

• Conducted door-to-door outreach in Lower Mainland neighbourhoods to schedule free estimates for interior and exterior painting projects.• Performed critical administrative tasks to support and streamline sales operations.• Utilized consultative selling techniques and strong negotiation skills to close deals and meet customer needs, ensuring satisfaction and repeat business.

Philippines

• Handled key product lines such as diabetes insulin, OAIDS, and hypertension products, focusing on promotion to specialist healthcare, hospitals and drugstores to drive market presence and customer awareness.• Led new product launches and product presentations, including inviting top professional healthcare providers to enhance brand visibility.• Developed new accounts, maintained our insulin as the market's top choice, and successfully attended government account bidding to secure critical requirements.• Sponsored leading doctors to attend international training and scientific lectures, strengthening relationships and knowledge transfer for future sales opportunities.• Built strong customer relationships, consistently ensuring customer satisfaction and loyalty, which contributed to higher product usage and long-term partnerships.recognition. • Fostered robust client connections, leading to higher product usage and customer satisfaction.

Philippines

• Promoted online drugstores and built relationships with clients, expanding the customer base by 20%.• Conducted market research to identify trends and opportunities, enhancing marketing strategies and targeting.• Managed appointments and schedules, maintaining a 95% client retention rate.• Developed and executed targeted marketing campaigns that resulted in a 25% increase in lead generation and overall brand awareness.

• Increased market penetration for antibacterial/NSAID products by promoting to practitioners, drugstores, and hospitals.• Built strong relationships with healthcare professionals, enhancing loyalty and securing repeat business through engaging brand awareness presentations.• Surpassed monthly sales targets by 20%, consistently developing new accounts and earning multiple product achiever awards.

Master Of Business Administration - Mba, Marketing

Bachelos Of Science In Entrepreneurship, Entrepreneurship/Entrepreneurial Studies