Greet patients as they arrive into facility and provide them with appropriate information• Answer telephone and guide callers regarding medical procedures• Schedule and reschedule patients’ appointments• Cancel patients’ appointments and provide them with new dates• Provide education to patients regarding medical procedures• Obtain patients’ information and record it in the database• Pull patients’ records for doctors’ review• Arrange for hospital admissions• Direct calls and messages to appropriate hospital or medical office staff• Call up patients and remind them of their appointments• Manage filing and record keeping activities• Update patients’ insurance information• Ensure completeness and accuracy of patients’ insurance forms prior to submitting• Obtain and process new patients’ referrals• Take and record patients’ demographic location information• Verify clients’ insurance information

• Calling applicants for the schedule of their interviews/ initial orientation.• Answering applicants call regarding the status of their application.• Assisting applicants logging in Candidate Profiling, Applicants Database, as well as in their Grammar Assessment Test, Technical Test and Essay Exam.• Applicant Reception and Traffic Management• Sourcing and Call Outs• Conducting initial interviews for Local Accounts• 201 filing/Compile and update employee records (hard and soft copies)• Conduct initial orientation to newly hired employees• Prepare Word, Excel and PowerPoint documents• Sort incoming resumes and logs them into appropriate tracking spreadsheets