Cathleen Meyer Email & Phone Number

Greater St. Louis Area

Greater St. Louis Area

• Responsible for the day-to-day operations and client relationship of high profile coalition book of business in the PBM industry by providing proactive client consultation. • Managed day to day client relationships through comprehensive knowledge of client’s prescription benefit plan .• High client satisfaction resulting in strong book of business retention by providing strategic and innovative solutions to client’s needs.• Lead process improvement projects resulting in efficiencies and process improvement and presented to Sr. Leadership.• Mentored and trained new Account Managers.• Collaborated with core account team members on overall client recommendations, trends and direction. • Educated and guided clients on industry changes, HealthCare Reform and Medicare. • Point of escalation for operational trends and client concerns.• Lead and managed cross functional projects to supports clients’ prescription drug plan.• Monitored clients’ performance as it relates to Performance Guarantees to avoid monetary payout. • Responsible for timely and accurate management and execution of client benefit requests and program implementations. • Lead client centric meetings to review operations performance and trends.• Recognition and Star award Q4 – 2010 for work done above expectations for a client implementation.• Co-worker of the Quarter nomination Q2-2010.

Greater St. Louis Area

Account Manager• Managed $2.4 million key account sales territory in the healthcare industry with an account base of 390+.• Developed solid business relationships with c-level management using a needs-based selling approach.• Created and implemented vertical market strategies in the healthcare market.• Ensured profitability through effective negotiation and implementation of contracts. • Analyzed and re-directed account activities to meet and exceed sales and profitability goals.• Created, implemented and presented sales and marketing promotions.• 2005 Standard of Excellence Award for sales goals met while managing additional $1.6 million sales district. District Manager• Managed high profile $1.1 million territory through effective people and account management.• Ensured profitability through effective negotiation and implementation of contracts. • Analyzed business results at district, client and employee level to maximize profitability.• Operated in an independent virtual environment.• Developed strong professional relationships with key hospital management.• Hired, trained and coached 40+ sales staff to produce a high level of sales and customer service. Team Trainer• Responsible for leadership, training and mentoring of new service representatives.• Trained new service representatives in skill development and fundamental knowledge of sales.• Created and maintained a team environment to grow sales.• Increased overall region sales, improved patient and hospital satisfaction.• Recognized for leadership and creating a team environment.• Worked disciplined and efficient in a high profile, fast paced environment.

Greater St. Louis Area

• Designed, consulted and implemented unique innovative Canadian logistics solutions.• Targeted and acquired new business within a 25 state territory. • Developed key business and new growth strategies to increase sales and profitability.• Designed and implemented new product solutions.• Increased profitability 20% in 2 major accounts.

Greater Chicago Area

• Managed $3.0 million territory increasing revenue by 125%. • Developed key business and logistics strategies to gain market share, increase sales revenue, decrease operational costs and improve customer satisfaction.• Designed and implemented unique innovative Canadian logistics solutions.• Increased sales revenue $1 million each year.• 2001 President’s Club Award Winner.• 2001 Merit Award for outstanding achievement in sales excellence.

Greater Chicago Area

• Managed a thriving $3.0 million territory, consisted of six states, in the promotional products industry.• Designed tailored, creative catalog programs for the sale of promotional products.• Grew territory 12% by adding new business and closing pending accounts.• Active in industry related organizations for networking and business growth.• Negotiated and implemented all pricing and special programs.

Greater St. Louis Area

• Responsible for territory generating $5.0 million in revenue in the logistics industry.• Designed and managed tailored responsive logistic programs; Negotiated profitable and revenue building pricing contracts.• Identified, targeted and closed areas of new opportunities to increase territory revenue 10% each year.• 1998 Area Top Performer Award

Greater St. Louis Area

Senior Account Manager • Maintained and enhanced sales for multi-region $50.0 million account in the consumer products industry.• Responsible for sales development, sales analysis, inventory management, pricing and listing setup, sales plan, account status presentations, regional plan-o-grams, sales promotions and intense product knowledge.• Resolved account problems or determined alternate strategies to satisfy both customer and company expectations.• Identified areas of sales opportunity then implemented resulting in successfully achieving and surpassing sales plan.Manager, Sales Communication Center • Identified areas of opportunity for computer, communication and office automation.• Monitored the security of computer, office and communications systems information to ensure integrity of information.• Developed support systems for a high capacity sales force enabling automation and efficiency.• Assisted IS by directing and supporting improvement projects. • Hired, trained and coached an inside support team of six analysts.Analyst, Sales Communication Center • Developed, reviewed and analyzed sales history reports.• Monitored sales system; identifying and quickly resolving problems. • Monitored the daily activities of the sales force to maximize their effectiveness. Retail Account Manager • Responsible for consumer product distribution and daily maintenance of sales order system.• Monitored and processed orders, verifying accuracy and timeliness of deliveries. • Created, implemented and tracked sales promotions.