Cathleen Moore Email & Phone Number

Thompson'S Station, Tn, Us

Palm Beach Gardens, Florida, Us

Part of the Clinical Implementation Team that provides clinical evaluation, assessment, and the initial launch of new Longevity market buildings.

Responsible for clinical education of all health professionals at a leading value-based NationalMedical Group Key Contributions :-Optimized clinical new hire training materials and ongoing education for over 180 Clinicians (Nurse Practitioners, Physician Assistants, Registered Nurses and Community Health Workers) withinfive different geographical locations utilizing distance learning, instructional design, and adultlearning principles.-Developed month long training modules specific to the highest cost chronic diseases including CKD, CHF, DM, COPD and HTN. -Launched and supported the project management and product launch of Telehealth capabilitywithin an 8-week turnaround period, to allow Nurse Practitioners to maintain care and focus of business objectives. -Oversaw delivery and developed training materials for an innovative Transition of Care productlaunch designed to decrease readmission risk of a Medicare population by 15%. -Developed content creation and delivered leadership training sessions for the executive leaders tocomplete a talent review process to enhance succession planning and professional development.-Collaborated with various departments to develop solutions for a training program for care teammembers on social health determinants, reducing hospital admissions by 15%.-Leveraged key business partnerships on the reduction in variation between roles on theinterdisciplinary care team by 40% to allow for consistency in program delivery, marketing, andevaluation of performance objectives.

Atlanta, Ga, Us

Establish and execute strategic initiatives advancing workforce optimization, expanding producttraining, and progressing quality review. Key Contributions :-Coached and mentored international managers in leadership and performance management,marketing the consistent application of strategies including providing feedback which weredesigned to promote productivity, engage employees, and encourage retention-Optimized cost structure and created content development and supported the integration of clinicalwork process improvements (SME) increasing productivity by more than 15% and a 10% reductionin onboarding cost.-Managed and trained a team of 20 clinical nurses and dieticians with budget oversight,consistently achieving top quartile performance in company-wide quality reviews.-Led the delivery of a sales organization training campaign learning initiative that successfullyreducing unsuccessful member connection attempts by 45%.-Improved employee performance metrics by streamlining the training process using contentmanagement skills.-Elected to attend specialized training in Clinical Manager Development; applied learned principlesincreasing outreach volume by 25% in one month.

Franklin, Tn, Us

Created and implemented clinical training in Disease Management, Lifestyle Coaching, andCustomer Service establishing quality standards and ensuring consistent application oforganizational expectations. Key Contributions :-Designed and launched manager-led training for quality coaching and skill development enhancingleadership capabilities and enabling the delivery of continuous feedback and increased employeeretention.-Presented an extensive Disease Management didactic to over 150 nurses, employing exceptionalselling skills to advance various clinical education initiatives.-Designated as the Enterprise trainer for the Performance Management application adopted systemwide.-Led learning enhancement classes via Teams/Zoom, focused on advancing and fine-tuningbehavior change skills and techniques.Implemented robust Training Objectives, significantly increasing efficiency and competency among-the clinical team-Developed and Delivered Training around Transtheoretical Model, Motivational Interviewing and Disease Management.

Nashville, Tennessee, Us

Oversaw and directed the third largest United States clinical research site for Multiple Sclerosisoral medication trials, obtaining FDA approval. Key Contributions :-Established and executed policies and standard operating procedures safeguarding regulatorycompliance.-Enhanced trial participation utilizing recruitment skills to become the 3rd largest site in the US.-Selected as a Nurse Consultant for Novartis, responsible for developing trial and complianceguidelines and to increase vendor relationships.-Obtained Society of Clinical Research Associated certification in 2007.

Nashville, Tennessee, Us

Delivered comprehensive medical and emotional care and support for patients in the Neuro-Intensive Unit, accurately assessing and evaluating patient and family needs and strategically implementing treatments and therapies. Key Contribution :-Used effective communication techniques to foster transparency and collaboration developing arobust and cohesive care team improving patient satisfaction.-Evaluated and observed patient conditions, documenting, and communicating changes andresponses to treatments and therapies.-Facilitated the safe and accurate delivery of prescribed medications, treatments and interventionsincluding intravenous fluids and patient-controlled analgesia PCA .

Bsn, Registered Nursing/Registered Nurse

Associate'S Degree, Small Business Administration/Management