Cathleen Simpson Email & Phone Number

Applying my project and people skills to assist leaders and organizations who contribute to the greater good and serve all living beings.

Des Moines, Iowa Area

Studying and teaching dream interpretation and using all levels of mind.

West Des Moines, IA

Des Moines, IA

Sales; account management; project management; customer service; Client Relationship Management (CRM) system; presentations; budget and schedule management; written and verbal communications

Seattle, WA

• Project Manager, PM/BA, Business Analyst; two contracts completed
• Managed 2 to 5 concurrent projects
• Business case development; cross-functional and cross-departmental teams; vendor & contract management; schedule, risk, budget management; test strategy/plans/execution; data mapping/file conversions; status updates.
• Projects - Software upgrade; fit/gap analysis and customization planning; Infrastructure planning and migration; Software enhancements; Web interface development; Web app deployment; Short Message Service (SMS).
• Environment - Virtual Servers; Oracle, SQLServer, Sybase DBs; SharePoint, Team Foundation Server; MS Project Server, Windows7; SDLC, Agile Methodologies

Seattle, WA

• Defined field test strategy and plan to meet marketing and product development objectives.
• Enlisted, enrolled beta test customers through network of resellers. Managed up to 5 concurrent tests across 4 product families with up to 12 customers per test.
• Coordinated internal and customer resources to complete contracting, order processing, installation, monitoring, problem resolution, distribution and updates of hardware and/or software until final product release or.
• Evaluated results, communicated status throughout test to product development and product marketing.
• Developed and administered surveys to solicit market feedback from installed customers.

Bellevue, WA

• Account Manager; Client Relationship Manager; Project Manager
• Staff manager; performance reviews, career planning for 12 consultants; team mentoring; organized staff meetings, picnics, parties
• Business development; delivered 20+ client projects & 40% increase in new business over 2 years; Prepared proposals and delivered presentations to clients, user groups, conferences
• Projects: PeopleSoft Financials Implementation, General Ledger, Accts. Payable, Accounts Receivable, Purchase Orders; SAP Manufacturing Implementation Planning; Change Control Study; PeopleSoft HRMS Implementations and.

Greater Seattle Area

• Project Manager, PM/BA, Business Analyst; team member, team leader
• Needs assessment; requirements definition; business process documentation and reengineering; business analysis; systems analysis; training & documentation; test plan development and execution; system selection; RFP.
• Relational Database Development; Payroll conversion: In-house Payroll to outsourced ADP; Human Resources Information System (HRIS) Implementations, HR, Benefits, Benefits Administration, Compensation Planning.

Corporate Offices, Seattle, WA

• Point-of-Sale (POS) software support analyst and project manager for 47 hotels in U.S. and Canada; POS advisor and liaison to Asia-Pacific hotels.
• Project Manager for all POS system installations and upgrades.
• Member of corporate team managing system plans, placement, and wiring for new hotel construction and rebranding.
• Managed vendor service level agreements
• Delivered training and presentations at Corporate Food & Beverage conferences

Phoenix, AZ; Seattle, WA

• Installation project manager; coordinated internal and client resources
• Needs assessment; software configuration; data transfers; testing
• Training development and delivery
• Client follow-up; hand-off to on-going support
• Sales presentations; product demonstrations

Spokane, WA; Phoenix, AZ

• System hardware and software repair and servicing on-site at customer locations for major retail, hospitality, and financial companies.
• Repaired point of sale systems, ATMs, accounting, bank proof machines and document processing systems

Charleston, South Carolina Area

• Repaired radio, intercom, and emergency communications systems aboard C5, C141, and C130 aircraft and accompanied aircraft as part of mobile support team to repair equipment in remote locations
• Award received for recommended solution that reduced intercom connector repairs by 80%