Cathlyn Alejaga Email and Phone Number

Handled inbound, and outbound calls to assist patients with appointmentconfirmation and booking future dental appointments. Also responsible forcalling existing patients to assist them with their future appointments.Upskilled marketing specialist, handled both inbound and outbound marketingtelephone lines. Responsible for persuading patients to schedule anappointment at the dental office. Has provided a 50% daily successful bookrate.Consolidated reports and organized… Show more Handled inbound, and outbound calls to assist patients with appointmentconfirmation and booking future dental appointments. Also responsible forcalling existing patients to assist them with their future appointments.Upskilled marketing specialist, handled both inbound and outbound marketingtelephone lines. Responsible for persuading patients to schedule anappointment at the dental office. Has provided a 50% daily successful bookrate.Consolidated reports and organized office documents for daily and weeklyprogress meetings.Handled daily and weekly client meetings and reported team KPIs.Provided product-specific training for new hires and evaluated performances.Provide leadership and developmental coaching for VAs. Show less