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Cathrin Smith Email & Phone Number
Customer Service Team Lead
at
Auto & General Insurance
1 work email found
@telesure.co.za
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Service Team Lead
Location
City of Cape Town, Western Cape, South Africa
Who is Cathrin Smith? Overview
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Quick answer
Cathrin Smith is listed as Customer Service Team Lead at Auto & General Insurance, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a work email signal at telesure.co.za and a matched LinkedIn profile for Cathrin Smith.
Cathrin Smith previously worked as acting manager at Telesure and Team Lead Manager at Auto & General. Cathrin Smith holds 12 from Randburg Hoerskool.
Company email context
Email format at Auto & General Insurance
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*@telesure.co.za
68% confidence
AeroLeads found 1 current-domain work email signal for Cathrin Smith. Compare company email patterns before reaching out.
Profile bio
About Cathrin Smith
15 years Short term insurance experience.SalesQuality assurance consultant and coachSales Coach Sales Team managerCustomer service consultantCustomer service Team manager - since 2015 to present.
Current workplace
Cathrin Smith's current company
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5 roles · 22 years
Cathrin Smith work experience
A career timeline built from the work history available for this profile.
Customer Service Team Lead
Current
Sep 2015 - Present
Acting Manager
Current
Telesure
2005 - Present
~21 yrs 7 mos
Team Lead Manager
Sep 2015 - Jan 2024
Sales Coach
Identifying sales potential in Sales consultants. Compiling of sales stats on a daily, weekly and monthly basis regarding sales effectiveness, conversion and closing. Monitoring of SQA (Sales quality assurance) scores, re-evaluating calls and correcting errors made by SQA evaluators. Assisting sales consultants to reach daily closing % and target policies. Listening to short calls to identify pre-qualifying. Sales1on 1 coaching on soft skills and closing techniques. Side by side coaching / role play. Supervising a group of consultants. On boarding of new consultants. Planning, monitoring and control of coaching and motivation of all involved to achieve objectives on time and to specify quality and performance. Listen to calls on cancellation if cancellations are high.Check ITC reports and coach accordingly. Enroll RE classes.Assisting management in daily tasks like client complaints, queries, damage alerts, driving and motivating teams and assisting to achieve business plan targets. Assisting team if managers are not availableCampaign management. Training on complaints. Product training
Mar 2005 - Jan 2024
1 education record
Cathrin Smith education
-
Randburg Hoerskool
FAQ
Frequently asked questions about Cathrin Smith
Quick answers generated from the profile data available on this page.
What company does Cathrin Smith work for?
Cathrin Smith works for Auto & General Insurance.
What is Cathrin Smith's role at Auto & General Insurance?
Cathrin Smith is listed as Customer Service Team Lead at Auto & General Insurance.
What is Cathrin Smith's email address?
AeroLeads has found 1 work email signal at @telesure.co.za for Cathrin Smith at Auto & General Insurance.
Where is Cathrin Smith based?
Cathrin Smith is based in City of Cape Town, Western Cape, South Africa while working with Auto & General Insurance.
What companies has Cathrin Smith worked for?
Cathrin Smith has worked for Auto & General Insurance, Telesure, Auto & General, and Telesure Group Services.
How can I contact Cathrin Smith?
You can use AeroLeads to view verified contact signals for Cathrin Smith at Auto & General Insurance, including work email, phone, and LinkedIn data when available.
What schools did Cathrin Smith attend?
Cathrin Smith holds 12 from Randburg Hoerskool.
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