Cathrine Lymalm Email & Phone Number

Barcelona, Catalonien, Spanien

Alvesta, Kronobergs Län, Sverige

Timely preparation of the payroll payments and reports for collective workers in HRM Salary and Kontek Salary program. Developed good knowledge of the various laws and union contract within the industry to ensure high accuracy.Mastered the administrative functions of HRM Salary such as registering employees, creating time schedules, approving and sending time reports and managing travel invoices.Skills gained• Time management• Working with deadlines• Be thorough and organized

Alvesta, Kronobergs Län, Sverige

In charge of handling queries from B2B customers purchasing from the whole sellers bed and sofa collections. Quick and efficient in finding correct information to customers queries and provide excellence service solving questions, complaints, and claims.Responsible for order registration, the EDI flow, calculate and register campaigns, create new customer profiles, locate, and change information with SQL and handle claims in a professional manner. Presents suggestions on improvements for the products as well as alert and prevent potential defects from making too much of an impact on the company.Skills gained• Problem solving• Multi-tasking• Negotiating skills

Älmhult, Kronobergs Län, Sverige

Successfully completed an introductory training on IKEA's kitchen range and sales/search system. Ensuring top notch service via phone was provided to B2B customers regarding kitchen deliveries, furniture assembly and invoice issues. Quickly master several different computer systems and became an expert on the many products in Ikeas assortment.

Alvesta, Kronobergs Län, Sverige

Within 1 year from starting in this role I was made senior which meant independently running the store with purchasing responsibilities and communicating with the main suppliers. I met my sales goals and KPIs and were made responsible to also inspire and motivate my colleagues. Attended courses in customer service excellence which implemented in my daily routine along with ensuring the store always was presented in top notch condition to meet customer expectations. Skills gained• Prioritize• Leadership• Great attention to detail• Thinking outside the box• Purchaser education

Växjö, Kronobergs Län, Sverige

At Gota media I was part of a sales team of 20 people and was responsible for selling subscriptions to all the morning newspapers that are part of the Gota media group. Through this position, I mastered the data system and the various processes applied in a call center. Completed a sales course which improved my negotiation skills and allowed me to quickly establish relationships with customers via cold-calling. Skills gained• Sales education• Analytical skills• Innovative thinking• Customer centric sales approach

Växjö, Kronobergs Län, Sverige

Do daily inventory and register deliveries. Ensure that the workplace meets the hygiene standards and successfully manage all machines. Effectively manage the cash register while delivering service that exceeds the customer's expectations.Skills gained• Teamwork • High stress tolerance• Customer service excellence• Cash register system