To effectively manage the staff and processes for applications, contracts, and payouts, by ensuring consistent turnaround times, high quality of work and delivering a service of the higher standard. Stakeholders/Clients Dealerships, Dealer Relations Managers, Credit & Validations, Members of New Business Team. Market Support Maintain and sustain meaningful relations with stakeholders.Communicate effectively with DRM’s and Dealerships.Effectively manage risk relations with dealers.Build relationships with dealers and DRM’s. Feedback from the Market and DRM’s ClientFinancial Risk Management Manage risk by ensuring strict policy and procedure adherence.Identify, assess and report fraudulent transactions.Organisation Proactive accommodate inconsistent volumes and breakdown in technology.Suggest new ideas to streamline processes.Create and maintain a coercive workflow between the departments, Provide daily / weekly feedback to new Business Manager. Control To deliver consistently contracted turnaround times for applications, contracts and payouts. Control structures to enforce compliance to policies and procedures without disempowering individuals. Provide assistance and administrative support to the other departments through open communication and approachable attitude.Actively assess process and implement a appropriate changes.Advocate a “first time right” approach. People Management and Development Ensure continuity in own absence. Motivate, support staff and give recognition where required.Communicate effectively and timeously . Monitor individual Outputs as well as performance management agreements to ensure that performance levels are monitored for all individuals on monthly basis.Ensure training and development plans and career path are effected for all staff,Identify training needs. Plan, organise and control the leave programme for the team to ensure sufficient staff complement at all times.

1.Finalise credit applications and excess reports. Credit decisions•Verify and check information received from Credit Analyst•Identify additional information required•Develop a bankable solution for the client's needs•Ensure compliance to credit policy2.Ongoing management of credit risk•Review daily excess reports•Identify early warning signals in client behaviour, industry or markets that are indicative of change in risk profile•Ensure appropriate action are taken on early warning signals to mitigate risks•Refer/handover client to credit riskCOMPLETED FINANCIAL ANALYSISRead and interpret financial statements

■Delivers customer service through adherence to quality customer service standards■Assesses and provides advice on decline deals■Completes administrative tasks relating to area of responsibility■Conducts administrative duties accurately and timeously as stipulated by Company policies and procedures■Ensures operational excellence through the delivery of work processes according to defined quality standards■Manages the business processes for area of responsibility■Optimises work through the application of learning experiences■Provides technical advise that ensures cost savings■Resolves incoming queries and directs unresolved queries■Contributes to teamwork■Engages in activities for own development

Data Capturing involves the transforming of written or typed data from hard copies to computerized media. This captured data can be presented to the client on stiffy, compact disk, or by using e-mail, direct data communication, dial-up communication and File Transfer Protocol (FTP). All data is entered and verified ensuring an error rate of below 0.04%.Processing speed.Speed Capturing of up to 25 000 key depressions per hour!

Capturing of new application for Identity Documents. Analys of fingerprints, Capturing of fingerprint codes.