Cathryn Mahon Email & Phone Number

Strathdale, Vic, Au

Bendigo, Victoria, Australia

As an Engagement and Delivery Officer at DEWR, I play a pivotal role in implementing employment programs that align with the department's strategic objectives. My responsibilities include:• Stakeholder Engagement: Building and maintaining strong relationships with service providers, employers, training institutions, and community organisations to foster collaboration and enhance program outcomes.• As a leader in Program Delivery, I oversee the execution of employment initiatives, ensuring they meet the needs of job seekers and employers. I proactively resolve issues to keep programs on track and deliver successful results.• My role in Data Analysis is crucial. I gather, analyse, and interpret data on program effectiveness and labour market trends. I provide detailed reports and briefings to senior management and stakeholders, offering insights that drive informed decision-making.• Compliance and Risk Management: I ensure all programs adhere to relevant legislation, regulations, and departmental policies. This includes conducting risk assessments, implementing mitigation strategies, and maintaining accurate records to support audit processes.• Collaboration and Continuous Improvement: I work closely with cross-functional teams within the department to develop cohesive solutions that address complex employment issues. I also integrate stakeholder feedback and industry standards to suggest innovative strategies and drive continuous improvement in program delivery.In this role, I am committed to empowering individuals through effective employment programs and supporting DEWR’s mission to help Australians find secure, well-paid work while maintaining fair and safe workplaces.

Bendigo, Victoria, Australia

As a Youth Violence Prevention Educator, I am dedicated to delivering compelling and informative presentations aimed at educating, empowering, and equipping young people with strategies and resources to collectively combat violence, particularly focusing on ending senseless acts like the coward punch. I facilitate discussions to help young individuals comprehend the profound impact of senseless violence on families and communities, fostering a deeper understanding of its devastating consequences. Additionally, I establish and maintain effective liaisons with schools and the foundation, ensuring seamless collaboration in achieving shared objectives. I also manage the setup of equipment and IT infrastructure for each presentation, ensuring a smooth and professional delivery of engaging content.

Bendigo, Victoria, Australia

VIBE HQ is a community-based initiative aimed at addressing the needs of vulnerable and disengaged young people in Bendigo, Victoria, and its surrounding areas. VIBE HQ will provide a safe, supportive, and inclusive environment where young individuals can access employment services, counselling, educational programs, and other vital resources to help them build a better future. VIBE HQ will also provide employment and skill development opportunities through operating as a business that will sell artwork, upcycled furniture and clothing, coffee and light lunch snacks.

Bendigo, Victoria, Australia

Inspiring regional secondary school students to stay in school and realise their full career potential!Geared4Careers provides support to over 1000 students across 13 secondary schools in North East and Central Victoria.The program is unique in that our Program Officers are embedded in the schools, to more effectively assist our participants to remain engaged and transition to further education or employment.Geared4Careers works with local youth to:- Become job ready through activities such as mock interviews- Apply for Tax File Numbers, Bank Accounts, Birth Certificates etc. to prepare for work- Secure local employment opportunities whilst still at schoolWhilst participating in Geared4Careers, students work towards achieving their full potential at school and in the work force.The overall goal for Geared4Careers, is to create an environment where students feel connected with their schools and have access to every opportunity available to them.One size does not fit all and as such, Geared4Careers’ parameters are flexible to meet the needs of each individual participant. The program works to complement, not duplicate, each school’s current services and curriculum.

Bendigo, Victoria, Australia

On the Community Heroes Podcast we talk to individuals and groups that are doing incredible things within their communities, locally and globally. We celebrate the stories of these unique individuals that are using their superpowers to create change.This show is dedicated to sharing the journey of ordinary individuals doing extraordinary things in their hometowns, sporting clubs, service organisations, businesses to make a positive impact on people all over the globe.We share our stories to inspire others to take action, get involved, or encourage them to do more for themselves and those in their communities.Hear how people are using their skills and experience in work, life or business to help those around them. In the digital world we now live in, our communities now easily span across the globe.Communities are more than the town we live in, it’s a group of people that care about each other and feel they belong together. We all belong to many different communities that reflect our thoughts, interests, professions or social engagements.Hear from doctors, sporting coaches, entrepreneurs, mums, dads and kids that all doing what they can to give knowledge, spark of joy, hope and love to others.If you or someone you know would like to be a guest on the podcast please get in touch with me at communityheroespodcast@gmail.com

Bendigo, Victoria, Australia

I work with your business to identify areas needing change and innovation. I work with you to develop strategies, processes and tactics to implement into your business. I assist with approaches to improve your services, delivery and systems so your business has a strong foundation to grow and scale.Working with me will push you to think outside the box & burn it!! I like business to be FUN, authentic, deliverable and exceptional! At the end of the day that is what life and business is all about!!I specialise in Customer Service Training & creating exceptional Customer Experiences. I want to see good old fashioned communication & service be at the forefront of every business. I work with businesses to create clear processes & expectations with their employees to ensure every customer receives great service, every time. Work with business to identify areas of improvement & optimise their strengths to establish a unique customer experience that induces loyalty with their customers.

Bendigo, Australia

Need a shake up or some fresh ideas to get the energy back into your Business? Perhaps you want to start a business but need that perfect systemised approach?I work one on one with Clients who are starting out and wanting to Build a Business and also Business owners, community organisations, service clubs, charities and sporting clubs that want fresh ideas, approaches and systems that work for them. I'm known as the Ideas Generating Machine - I also hold you accountable to get the work done so you get the results you want and need for you, your business and your team.

Australia

THE Seed Scheme takes a long term (evolutionary) approach to business growth, offering 12 months of focused weekly support in business, leadership and technology provided by subject matter experts and mentors who are also rural women. This support is made available through live online group training and mentoring, monthly co-working/networking/mentoring, masterclasses, events and POD based activity. All support is accessible LIVE, online, some face to face and recorded for watching 24/7.The Scheme also provides Members the opportunity to continue accessing the support beyond, on an affordable fee for service model.We know enterprise evolves and that access to support through change and growth is critical to success and wellbeing.Where 96% of small businesses fail within the first 12 months and only 1-5% of start ups achieve investment, THE Seed Scheme aims to shift this. Helping businesses at start-up and growth, in a continual and evolving process that meets them where they are at with the support they need then.THE Seed Scheme set out to enable the development of 700 rurally based, women-led enterprises nationwide, injecting $17.5 million back into the rural economy and returning enormous social value to the participating Members, Partners and their communities.

Melbourne, Australia

BYOB Social Club been founded on the premise that solopreneurs and corporate escapees are more successful if they get to hang out with other like-minded business people who get what they are doing. Enjoy the social side of life with a business bent; there will be events, gatherings and get-togethers to have a few drinks and talk business! Yes, we want to share what's going on with our start-ups and if others can help - they will. We also offer business and personal development opportunities such as running workshops, BYOBx pitching and monthly education webinars. For those sick of just online forums, the regimented formal networking groups and want a crew to bounce your ideas of over a drink, this is your gang!

Worldwide

YSV help businesses generate more leads, more sales and help them scale using the latest marketing strategies and tactics to keep them ahead of their competitors. They have worked with ASX listed companies, Australian Government, companies like The Unstoppable Family, YWS, F45 and Speakers and Thought Leaders at Multi Speaker events including Nik Halik, Caleb Maddix and Gary Vaynerchuk. Services include: Facebook ads, Facebook ad training, Facebook chatbots, Marketing Funnel development and Marketing automation. My role was to contact business owners to establish their needs and their suitability to YSV services. This was a great way to use my relationship and communication skills I had refined from many years of Retail service to purely on the phone/online presences.

Chiltern, Victoria, Australia

· Creating a platform for local suppliers & artist to display their products & artwork. · Promote these business & assist them with labeling, marketing & product consistency & other issues when necessary. · Develop Social Media content & conduct advertising campaigns. · Ensure all customers are informed about in the unique products in a way that accurately represents our suppliers & artists. · Setting up & displaying products to be visually encouraging for customers· Being committed to giving customers exceptional service· Establishing effective communication with suppliers & artist about product feedback, special requests, stock levels & monthly sales. · Actively seeking new products from the area via researching online, local magazines, newsletters, farmers market directory, customer feedback.· Managing my time effectively · Building rapport & loyalty with customers & the local community.· Maintaining accurate records for sales, tax & expenses.

Chiltern

- Meeting customers’ needs & requirements. -Inducing desire for our products & closing sales. -Tracking customer orders. -All aspects of Customer relations. -Maintaining Rewards Card database & customer details. -Assisting in stock ordering & store presentation. -Formulating newsletters. -Organising & promoting of functions & special events.-Work independently in store & manage time between customers & other responsibilities -Administration of Facebook page of both W.B. Gadd stores.

Beechworth

-Vermin Destroyer & Baiting Coordinator for Landcare - Liaising with Community Groups, Property Owners & Public - Developing, Implementing & Evaluating Programs - Developing & Following all OHS & Personal Safety Procedures - Business Administration eg. Invoicing, Customer Database, baiting plans etc. - Working closely with Landholders to develop a program suitable for their needs & developing innovative ways to ensure risks to native animals & the Environment is kept to a minimum. - Evaluating effectiveness of the program & composing recommendations for further works to keep problem vermin to a minimum. - Cold calling Landholders to get them involved in Community Group projects. - Establishing & maintaining rapport with Landholders, keeping constant contact before, during & after the program. - Providing & delivering reports at meetings on details of projects. - Working with Community Group Facilitator with grant applications. - Using Qantam GIS program to map all areas control work has been carried out. - Marketing, building website & updating Facebook page - Maintaining records of work done at every individual property.

Wangaratta

· Registers, Service/Information Desk & Special Orders· Working in a fast-paced Environment & within a large Team · Customer enquiries, returns, refunds and repairs of products. · Following up enquiries and directing customers to correct departments or obtaining the necessary assistance for them. · In Special Orders I was responsible for gathering customers' data and inputting into Bunnings Oracle system, getting necessary information on required item and then calling suppliers or liaising with other Bunnings store in order to fulfil customers order. · Conducting POS operations, opening & end of day register procedures. · Assisting Team Members where ever needed or possible.

Beechworth Vic

- Attending to customers and showing them though the store - Training staff and taught them about the jewellery and how to sell using the Leonard Zell approach, monitoring staff performance, developing and implementing tools to assist staff - Maintaining invoices and inputting information into MYOB, compiling customer database, jewellery inventory and stock take - Following up customer enquiries and referring customers to the Goldsmith. - Organising special events such as Jewellery launches and private viewings. - Involved with Recruiting new employees. - Establishing & Maintaining relationships with Customers - Engage with Customers to determine their needs & desires & be effective when closing sales- Consistently change displays depending on seasons or event - Make sure the Gallery & Jewellery were kept clean & presentable at all times. - Conflict management and dispute resolution between Customers or Employees.

Capel Wa

-Independent responsibility of the shop operation, which included replenishing products, creating and maintaining displays, receiving and filling orders, ordering and receiving stock and sourcing new products and entering product details into computer system. - Keeping the shop and displays neat and tidy at all times, serving customers and meeting their needs. Ensuring the products meet quality standards.

· Pick orders that are sent to the stores use mobile plant equipment safely · Work as part of a team and assist other employees · Cleaning and other general warehouse duties. · I assisted HR for a short time where I conducted telephone interviews and filing and data entry.

I was an assistant to the room leader in various rooms my roles were to ensure children's health and safety, provide opportunities for children to learn through play, meet the children's needs. Make sure the room is kept clean and sanitized and the rules, regulations and professional practices are being abided by.

I completed 200 hours of work experience at Blue Gums so I could obtain my Certificate 3 in Children's Services.

At Coles I was a check-out assistant my duties included attending to customers, packing groceries, product displays and facing, cleaning and stock-take.

Bachelor'S Degree, Organisational Leadership

Diploma, Business Management

Landcare Leadership Program

Certificate 4 In Small Business Management, Small Business Management, Certificate 4

Certificate 3, Childrens Services

Certificate 3 in Children's Services Continuing Education Centre

Year 11