Cathryn Toa Email & Phone Number

I am a highly experienced Customer Service Consultant/Business Analyst with excellent organisational skills and a collaborative approach. I thrive on/am motivated by challenges and deadlines and works effectively in a high-pressure environment. With experience in both commercial and technical sides of the business, I have the ability to build rapport and respect with diverse stakeholders and the ability to communicate clearly and appropriately as required.Key skills include:- Effective communication skills - active listener, clarifies and explains clearly verbally and in writing- Excellent problem solving - creative in providing solutions, thorough and outcome focused- Building rapport with others - wide experience in dealing with a broad range of cultures and experience levels- Dealing with pressure - highly organised and responsive, takes leadership, proactive and works well to deadlines- Document writing and testing - extensive knowledge of testing practices, clear and concise documentation writing

Listed skills include Business Analysis, Stakeholder Management, Project Delivery, Customer Service, and 15 others.

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  Birdwood High School, Sth Australia