Catherine Austin Email & Phone Number

Cape Town, Wc, Za

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

HBS designs and sells high-performance fenestration systems. My job is to achieve HBS's four strategic goals: world-class supply chain management, industry-leading new product development, establishing exceptional brands, and specifying and selling HBS products and services.RESPONSIBILITIESKEY RESPONSIBILITIES• Manage operations, sales and supply chain • Recruit, train, mentor and manage 3 technical sales specifiers, 1 technical manager, 3 internal sales people, 2 inventory controllers, 9 warehouse people and 1 office administrator. • Implement strategic marketing and sales growth opportunities • Lead generation and networking • Set monthly and annual sales targets.• Key account management• Develop sales activity • Product specification with architects• Optimise inventory, 2500 SKU• National local inventory ordering• Optimise supply chain and logistics process• Manage suppliers and negotiate pricing and lead times.• Local finishing supplier contract and pricing negotiation• Board level reporting• New product development team member• Promote HBS via Instagram• Debtors management• Branding • Quality control • Calculate leave, overtime and commissions for payroll.• Implement safety requirements• Handle building operations and landlord contracts• Implement all Covid-19 health and safety requirements KEY ACHIEVEMENTS:• Margins 10% -15% above expected target • Retention of key accounts • Highest sales by volume nationally in 2020/2021.• Key projects supplied in South African and Namibia.• Consistently achieved inventory targets• Stock takes reduced line items and value discrepancies to less than 0.1%• 2012 business move to Epping• Assist with closure of PE branch 2012• Customer returns less than 1% target.• Branch costs under budget• Contributed over 51% of the overall EBIT for 2020 • Credits below 1% target• Staff attendance increased from 80% to over 97%.• Staff turnover reduced.

Cape Town, Western Cape, South Africa

Hulamin Extrusions is part of the Hulamin group, a listed company specialising in extruded aluminium products. I was responsible for a team of 2 external sales reps, 2 internal salespeople and a draughtsman. My role was to grow the regional sales.• Setting of Sales targets – annually and monthly with senior management.• Analysing sales figures to understand customer purchasing requirements and volumes.• Weekly Sales meetings to discuss sales volumes, opportunities and customer retention.• Driving the sales team to reach their targets.• Lead generation and market development.• Training of sales team IRO technical requirements and general sales training.• Motivation and team building.• Negotiation with customers on special projects.• Pricing analysis.• Weekly Meetings with the production team for feedback on sales requirements and concerns.• Processing customer credits.• Monthly reports including market feedback to senior management.• Conducting performance appraisals.• Coordination and control of Sales MDW (Mission Directed Workspace) programme.• Setting of Annual budgets for Cape Town sales and administration.• Chairing inter-departmental disciplinary hearings.

Cape Town, Western Cape, South Africa

Description:• Responsible for looking after 150 existing customers and growing the Cape Town customer base.• Weekly meetings with customers to procure orders and grow and gain share with existing customers.• Generate leads from market sources for new customer business.• Liaising with customers regarding new dies and offering technical support and advice for new product development.• Timeous distribution of all sales and pricing updates to customers.• Attendance at AAAMSA meetings when required.• Resolving customer queries IRO material complaints, and pricing. • Arranging and conducting extrusion plant tours for customers.• Training customers on extrusion processes, die-cutting and product development.• Monthly analysis of customer sales and feedback to the Sales Manager regarding targets and new accounts.• Group Leader in MDW (Mission Directive Workspace) programme.• Member of Hulamin Extrusions Employment Equity Committee.

Certificate, 21St Century Skills

Mba, Master Of Business Administration

ACHIEVED 6 DISTINCTIONS

Supply Chain Management

Achieved 81%

Certificate, Sales Management

Activities and Societies: Achieved Distinction

First Class Honours Degree, Musicology

A Levels, High School/Secondary Diplomas And Certificates