Business Consulting
Self-Employed
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Cathy Baird Email & Phone Number
Business Consulting
at
Self-employed
1 work email found
@alegeus.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Consulting
Location
Greater Boston, United States, United States
Company size
Who is Cathy Baird? Overview
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Quick answer
Cathy Baird is listed as Business Consulting at Self-employed, a company with 4010 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at alegeus.com and a matched LinkedIn profile for Cathy Baird.
Cathy Baird previously worked as Independent Entrepreneur at Bni Global and Customer Success Director at Redpoint Global Inc.. Cathy Baird holds Bachelor Of Science, Management Communications from Emerson College.
Company email context
Email format at Self-employed
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{first}.{last}@alegeus.com
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Profile bio
About Cathy Baird
Accomplished Customer Success Manager with 10+ years of experience managing relationships from C-level executives to end-user customers. Skilled account management leader specializing in proactive and consistent customer engagement, anticipating customer needs, and advocating for clients.Customer Success | RetentionEmail: cathyvbaird@gmail.comCustomer Success Manager excelling in nurturing business relationships within strategic and enterprise accounts, improving customer satisfaction, increasing retention, and driving revenue growth. Skilled account management leader specializing in account plan creation and management, developing and leading impactful strategic business reviews, creative problem-solving, and process improvement.CORE COMPETENCIES:• Customer Success• Account Management• Client Advocacy• Retention | Upselling• Relationship Management• Rapport Building• Strategic Business Reviews• Account Plan Management• Problem Solving• Communication• TeamworkACCOMPLISHMENTS:• Increased Net Promoter score by 44 points within five months of taking over a high-value strategic client.• Grew annual support renewal revenue to $3M within three years.• Implemented best practices program for Certified Distributors and Integrators increasing Partner quality.Contact me at cathyvbaird@gmail.com for any customer success opportunities.
Listed skills include Customer Service, Account Management, Management, Sales Management, and 17 others.
Current workplace
Cathy Baird's current company
Company context helps verify the profile and gives searchers a useful next step.
Self-Employed
9 roles
Cathy Baird work experience
A career timeline built from the work history available for this profile.
Independent Entrepreneur
Current- BNI is the world’s leading business referral organization supporting 300,000 Member businesses in over 79 countries worldwide.
- Develop long-lasting relationships with other chapter members, create opportunities through referral marketing, and grow business skills.
- Currently in the top 5% of revenue providers for one of the largest chapters in Massachusetts.
- Maintained several leadership positions to promote chapter growth through operational support, outreach, training, marketing, coaching, and development.
Jun 2017 - Present
Customer Success Director
- Redpoint Global helps innovative companies ignite the full potential of data to drive superior customer experiences by delivering highly personalized and contextually relevant experiences that drive revenue growth.
- Served as a trusted business advisor to a large, complex retail account by developing strong relationships with executive-level leadership stakeholders.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Developed custom training and user guides to establish a more seamless onboarding process, reducing learning curves and increasing product adoption.
Dec 2021 - Mar 2023
Financial Operations Manager
- Algeus is a market leader in SaaS-based benefit funding and payment solutions. They provide a white-label consumer funding platform that adapts to the changing healthcare marketplace, ensuring client partners can.
- Managed payment operations oversight for a portfolio of strategic clients through the full funding lifecycle ensuring financial accuracy and a controlled financial environment was reflected in all work processes.
- Streamlined financial operational processes increasing efficiency and accuracy.
May 2019 - May 2020
Client Solutions Manager
- Developed solutions for accounts to solve complex issues including using “Best Practice” workflows.
- Assisted the sales team in identifying and implementing cross-selling and up-selling opportunities to existing clients.
Mar 2017 - May 2019
Senior Service Delivery Manager
- Ensured client success with product offerings through system consultation, project management, business process analysis, and operational account management for a portfolio of high-value clients.
- Proactively identified ineffective strategies and recommended solutions for process improvement and coached clients on best practices.
Aug 2015 - Mar 2017
Service Delivery Manager
- Cultivated and maintained stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within the customer organization.
- Advised clients on methods, technologies, process improvements, and training that would increase overall business potential.
May 2015 - Aug 2015
Inside Sales Manager
S2 Security Corporation
- S2 Security is a global leader in advanced physical security solutions, including access control, video surveillance, and mobile credentialing. S2 provides innovative products, systems, and services to address the most.
- Grew a new revenue stream to $3M in additional annual revenue.
- Developed an automated renewal reminder process increasing sales by 58%.
Oct 2011 - May 2015
Office Manager
S2 Security Corporation
- Managed the implementation of the company-wide Salesforce.com CRM account.
- Implemented several operational process improvements allowing teams to be more productive, reports to be more accurate, and the organization to be more profitable.
Jan 2007 - Oct 2011
Team & coworkers
Colleagues at Self-employed
Other employees you can reach at bni.com. View company contacts for 4010 employees →
BS
Bert Simon
Colleague at Self-Employed
Maastricht, Limburg, Netherlands, Netherlands
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BA
Bni Alessandria
Colleague at Self-Employed
Alessandria, Piedmont, Italy, Italy
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DS
Deni Suherlan
Colleague at Self-Employed
Indonesia, Indonesia
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AU
Ahzafani Utama
Colleague at Self-Employed
Indonesia, Indonesia
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BT
Bni Toptier Broward
Colleague at Self-Employed
Fort Lauderdale, Florida, United States, United States
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RB
Rodney Bolianaz
Colleague at Self-Employed
Winnipeg, Manitoba, Canada, Canada
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PK
Putu Karpiana
Colleague at Self-Employed
Bali, Indonesia, Indonesia
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SM
Sri M.
Colleague at Self-Employed
Bengaluru, Karnataka, India, India
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TS
Tony Smerk Tonysmerk@Roadrunner.Com
Colleague at Self-Employed
North Royalton, Ohio, United States, United States
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TT
Tiane Tobekti
Colleague at Self-Employed
Bandung, West Java, Indonesia, Indonesia
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Bert Simon
Colleague at Self-Employed
Maastricht, Limburg, Netherlands, Netherlands
View →
BA
Bni Alessandria
Colleague at Self-Employed
Alessandria, Piedmont, Italy, Italy
View →
DS
Deni Suherlan
Colleague at Self-Employed
Indonesia, Indonesia
View →
AU
Ahzafani Utama
Colleague at Self-Employed
Indonesia, Indonesia
View →
BT
Bni Toptier Broward
Colleague at Self-Employed
Fort Lauderdale, Florida, United States, United States
View →
RB
Rodney Bolianaz
Colleague at Self-Employed
Winnipeg, Manitoba, Canada, Canada
View →
PK
Putu Karpiana
Colleague at Self-Employed
Bali, Indonesia, Indonesia
View →
SM
Sri M.
Colleague at Self-Employed
Bengaluru, Karnataka, India, India
View →
TS
Tony Smerk Tonysmerk@Roadrunner.Com
Colleague at Self-Employed
North Royalton, Ohio, United States, United States
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TT
Tiane Tobekti
Colleague at Self-Employed
Bandung, West Java, Indonesia, Indonesia
View →
2 education records
Cathy Baird education
Bachelor Of Science, Management Communications
Communication, General
FAQ
Frequently asked questions about Cathy Baird
Quick answers generated from the profile data available on this page.
What company does Cathy Baird work for?
Cathy Baird works for Self-employed.
What is Cathy Baird's role at Self-employed?
Cathy Baird is listed as Business Consulting at Self-employed.
What is Cathy Baird's email address?
AeroLeads has found 1 work email signal at @alegeus.com for Cathy Baird at Self-employed.
Where is Cathy Baird based?
Cathy Baird is based in Greater Boston, United States, United States while working with Self-employed.
What companies has Cathy Baird worked for?
Cathy Baird has worked for Self-Employed, Bni Global, Redpoint Global Inc., Alegeus Technologies, and Alegeus.
Who are Cathy Baird's colleagues at Self-employed?
Cathy Baird's colleagues at Self-employed include Bert Simon, Bni Alessandria, Deni Suherlan, Ahzafani Utama, and Bni Toptier Broward.
How can I contact Cathy Baird?
You can use AeroLeads to view verified contact signals for Cathy Baird at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Cathy Baird attend?
Cathy Baird holds Bachelor Of Science, Management Communications from Emerson College.
What skills is Cathy Baird known for?
Cathy Baird is listed with skills including Customer Service, Account Management, Management, Sales Management, Sales, Microsoft Office, Process Improvement, and Business Development.
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