Infrastructure Management Manager Ii (Project And Line Manager)
Cork, Ireland
Following on from the previous entry, the IT outsourcing arm of Xerox was sold to Atos in 2015.I continued in my role as project and team manager through this difficult period of change.Key skills: Personal • Self-motivated; determined to achieve high standards at all times • Very good relationships; reliable, approachable and helpful• Excellent verbal and written communication at all levels• Customer focused, dedicated to the job with flexibility to get results• Extremely good organisational skills• Great tenacity and attention to detail Project Management• PRINCE2 Practitioner (certified)• Knowledge of PMBoK• 8 years’ experience of Infrastructure Project Management • Large Project management across multiple clients and teams, small projects for single client within one team• Highly organized project management, clear and concise meetings and reports. Management • Multi-Client Management• Client and Stakeholder Relationship• Global Team Management with different timezones, cultures and outlooks, including leading, motivating, mentoring, coaching, appraising, hiring & handling redundancies• 3rd party supplier liaison • Service Quality and Customer Care• Transition and Integration • Business Continuity/Disaster Recovery Technical • Highly experienced with Microsoft tools including Word, Excel, PowerPoint and Project • ISO 20000 standards for Service Delivery used on a daily basis • IBM Mainframe Implementation and Support• 20 years’ experience of z/OS Systems Programming at a senior level• z/OS operating systems and a large variety of third party products