Cathy Case Email & Phone Number

As a member of the Senior Management Team, I assisted in setting strategic priorities for the municipal administration and operations. Managed and provided oversight to the Corporate & Social Services Department including Human Resources, Citizen & Legislative Services, Legal & Support Services, Grandview Lodge Long-term Care Home and Haldimand County’s interest in Health, Social Services and Social Housing.

Cayuga, Ontario

An experienced and dedicated member of the Haldimand County management team responsible for the Support Services Division and the recent completion of the Administrative Accommodations Review in a Senior Lead role. Most recently I have been appointed as Co-Lead for Phase Two of a major Accommodations Project involving the implementation of e-government, customer service enhancements and the creation of community hubs utilizing a six branch library system. The functional design and construction of a consolidated central administration facility are also key responsibilities. On a daily basis my routine responsibilities consist of the following:Recruitment, development & performance management of several staff within the division and corporately;Policy development & implementation;Development and monitoring of annual operating and capital budgets including reviewing corporate wide capital budget submissions;Advising and making recommendations to Council and Advisory Committees verbally and through written reports;Municipal insurance, claims and risk management;Municipal property acquisition, disposal and other limited interest agreements;Management of the public procurement function including contract negotiations;Customer service;Legal Services coordination;Municipal liaison for public health, social services and social housing.Senior lead conducting a thorough review and analysis of all administration accommodations throughout the municipality, culminating in a decision to consolidate all administrative offices into a central location and enhance customer service options across the County.Lead Project Manager responsible for implementing and improving customer service options by offering a variety of service delivery channels such as online, library community helpdesks and other innovative methods.

Cayuga, Ontario

Certificate, Employment Law And Human Resources

Master’S Certificate In Municipal Leadership

Certificate, Public Administration

Undergraduate Program, Political Science