Cathy Chen Email & Phone Number

台灣

Led a project team of 5 increased 23% sign up over six months.

上海 黃浦區

• Handles the monthly and annual report and supported the sales team.• Designs new incentive compensation plans.• Cooperates with IT team to developed the new incentive compensation system and process optimization.• Participates on line program and designs the motivation plans• Provides customer services e.g. processing mails, replying phone calls and wechat.• Maintains the solid relationship with others department and distributors.

台灣 台北市

• Led a team of 3 members in Shanghai and Taipei and oversaw the incentive compensation system for 30,000+ salesforce, including bonus calculation, process optimization and trend analysis• Analyzed historical data trends (salesforce requalification rate, promotion profit margin and incentive compensation percentage) to facilitate key decision making on long-term strategies, key objectives and operational execution plans• Applied statistical models (decision tree and logistic regression) to forecast incentive bonus qualifiers, improving accuracy by 15%• Developed a new Visual Basic macro to improve reporting efficiency, reducing 60% of time• Collaborated cross-functionally with HR, Sales and Legal departments to re-formulate and promote new incentive rules and compensation scheme

台灣 台北市

• Won top 10 employee award in 2013• Performed periodic analyses on incentive trip forecasting and potential qualifiers for overseas mega-events• Developed a new dynamic spreadsheet model to accelerate registration process of recognition events• Utilized MicroStrategy Report system to automate report generation and distribution process, improving 30% efficiency• Hosted and lectured Excel, Power BI and VBA courses for 100+ colleagues on modeling skills.

台灣 台北市

• Increased corporate retail grocery sales by 20% with innovative promotion and product placement strategies• Controlled store shelf standards, sufficient inventory and rotation of products to maintain product attractiveness to customers• Communicated effectively with key clients on sales events to ensure smooth execution• Monitored and allocated daily part-time worker to balance workload and achieve customer readiness

學士, Technology Teacher Education/Industrial Arts Teacher Education

碩士, 應用統計系

Activities and Societies: • Focus on applied statistics techniques, CRM and information management fields • Published thesis "The Study.